UX Design Intern

501 CSAA Insurance Services, Inc.; Arizona; Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Intern Innovation Challenge

Executive meet and greets

Community service opportunities

Social bonding activities

Job summary

CSAA Insurance Group is offering a UX Design Intern position located in Arizona with remote or hybrid options out of Phoenix. The 11-week summer internship emphasizes hands-on learning in discovery through design, research, and development, joining the Digital UX team to balance user goals with business objectives.

As an intern, you will work on wireframes, prototypes, and visual design using tools like Figma and Adobe, participate in design reviews, develop presentation skills, and gain

Qualifications

• Current student pursuing a degree in Human-Computer Interaction, Digital Design, User Experience Design, or related field.
• Aspiring designers with strong interest in UX principles and research.

Responsibilities

• Design products using the user-centered design process while learning to understand and communicate the story behind the research.
• Work alongside designers on wireframes, prototyping, and visual design.
• Gain exposure to tools like Figma, Adobe, and various research tools.
• Learn the importance of branding and Design System consistency.
• Build presentation skills by participating in weekly design reviews with the UX team, engineers, and business leaders.

Skills

UX design

Wireframing

Prototyping

Communication

Education

Undergraduate student in HCI or Digital Design

Tools

Figma

Adobe Creative Cloud

Lookback

Jira

Job description

Job Title

UX Design Intern

Requisition Number

R8001

Location

Arizona - Home Teleworkers Additional Locations

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

Internship Summary

We are actively hiring for a User Experience Design Intern! This summer, we are looking for motivated individuals looking to begin a career in the UX field to support our Digital UX team. As a UX Design Intern, you’ll be involved from discovery, through the entire product design, research and development lifecycle. You’ll gain the ability to find the ideal balance of user goals and business objectives that result in a simple, yet effective and thoughtful user experience.

CSAA Internship Program

As an intern, you will participate in an 11-week summer internship experience with an emphasis on hands‑on learning and real-world immersion into our business. Our interns participate in professional development and job‑specific training and plenty of networking opportunities to gain deep understanding of their role and department while also broadening their knowledge of CSAA’s business. We offer an Intern Innovation Challenge, executive meet and greets, community service opportunities, and social bonding activities to help you stay connected.

Internship Details

The anticipated dates of our 2027 summer internship will be May 24-August 6. This role can be either remote or hybrid based out of our Phoenix, AZ. The anticipated hourly rate for this role is $29.50.

Essential responsibilities

• Design products using the user centered design process while learning to understand and communicate the story behind the research.
• Work alongside designer(s) daily on wireframes, prototypes and visual design.
• Gain exposure to industry tools such as Figma, Adobe, and various research tools.
• Learn the importance of branding and consistently designed products through working with our Design System.
• Build presentation skills by participating in weekly design review meetings with the UX team, engineering team, and business leaders.

Ideal Qualifications

• Current undergraduate or graduate student pursuing a degree in Human-Computer Interaction, Digital Design, User Experience Design, or related field.
• Rising juniors and seniors ideally graduating December 2027 or May 2028.
• Interested to begin a career in user experience design or the digital IT space.
• Strong eye for design, analytical skills with an interest in research.
• Familiar with or an eagerness to gain skills using design and research tools such as Figma, Adobe, Lookback and Jira.
• Self-motivated and results-oriented professional with a strong written or verbal communication skill.
• Must have authorization to work indefinitely in the US.

Why Choose CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive. An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, contact [e-mail]

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

About CSAA Insurance Group

CSAA Insurance Group offers automobile, home and other personal lines of insurance to AAA Members in 23 states and the District of Columbia. Founded in 1914, the company has been rated "A" or better by AM Best for more than 90 years and, with over $8 billion in revenue, is one of the top personal lines property casualty insurance groups in the United States. Guided by care for people and communities, we cultivate an inclusive and flexible culture that strengthens connection, supports belonging, and empowers employees to make a meaningful difference for those we serve. Our Enduring Purpose We help our members and communities prevent, prepare for and recover from life's uncertainties with care and compassion. As a member-owned insurance company, our enduring purpose inspires us to be a voice for industry change, continually delivering AAA members peace of mind, providing employees the chance to do work that makes a real difference.

For more information on CSAA, please visit www.csaa-insurance.aaa.com.

Careers at CSAA Insurance Group

A career at CSAA is built one development opportunity at a time, driven by your interests and by leaders who invest in you. Through mentoring, leadership programs, tuition support and hands‑on experiences, you can build a purpose‑driven path with meaningful impact. We prioritize human connection for the AAA members and commercial partners we serve and the employees who bring our shared mission to life. We build a culture of inclusion and belonging that supports community for all. We prioritize people over places, creating a flexible workplace where 95% of employees work remotely and gather in‑person for moments that matter. We take responsibility for the world around us by serving our communities and supporting meaningful action to build a sustainable future.

For more information on life at CSAA, please visit https://careers.csaa-insurance.aaa.com/us/en/