UX Content Architect for Digital Experiences

Tata Consultancy Services

Philadelphia (Philadelphia County)

On-site

USD 90,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical Coverage

Parental Leaves

Commuter Benefits

Certification & Training Reimbursement

401K Plan

Job summary

Tata Consultancy Services is seeking a UX Writer to craft clear, accessible content across web and mobile experiences. The role emphasizes collaboration with design and business partners to deliver end-to-end customer experiences.

You will leverage knowledge management, information architecture, and a strong portfolio of digital writing. A Bachelor’s degree is required, with interest in banking or financial operations helping contextualize content.

Qualifications

Knowledge of knowledge management with a focus on content
Understanding IA for web and mobile experiences
Excel proficiency with content management and basic Figma/Jira/Confluence
UX writing experience with attention to detail and proofreading
Portfolio demonstrating a range of digital experiences and UX writing

Responsibilities

Collaborate with Design and business partners to deliver end-to-end digital experiences
Understand goals, requirements, and constraints across channels
Create content aligned with tone of voice and brand
Simplify customer experience with concise microcopy
Deliver ADA compliant copy decks based on style guides
Support presentations to internal stakeholders
Manage multiple deadlines on concurrent projects