UX Content Architect for Digital Experiences

Tata Consultancy Services; Philadelphia (Philadelphia County); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical Coverage

Parental Leaves

Commuter Benefits

Certification & Training Reimbursement

401K Plan

Job summary

Tata Consultancy Services is seeking a UX Writer to craft clear, accessible content across web and mobile experiences. The role emphasizes collaboration with design and business partners to deliver end-to-end customer experiences.

You will leverage knowledge management, information architecture, and a strong portfolio of digital writing. A Bachelor’s degree is required, with interest in banking or financial operations helping contextualize content.

Qualifications

• Knowledge of knowledge management with a focus on content
• Understanding IA for web and mobile experiences
• Excel proficiency with content management and basic Figma/Jira/Confluence
• UX writing experience with attention to detail and proofreading
• Portfolio demonstrating a range of digital experiences and UX writing

Responsibilities

• Collaborate with Design and business partners to deliver end-to-end digital experiences
• Understand goals, requirements, and constraints across channels
• Create content aligned with tone of voice and brand
• Simplify customer experience with concise microcopy
• Deliver ADA compliant copy decks based on style guides
• Support presentations to internal stakeholders
• Manage multiple deadlines on concurrent projects

Skills

Knowledge management

Information Architecture

Excel

Figma

Jira

Confluence

UX writing

Education

Bachelor’s degree

Tools

Figma

Jira

Confluence

Job description

Tata Consultancy Services is seeking a UX Writer to craft clear, accessible content across web and mobile experiences. The role emphasizes collaboration with design and business partners to deliver end-to-end customer experiences.

You will leverage knowledge management, information architecture, and a strong portfolio of digital writing. A Bachelor’s degree is required, with interest in banking or financial operations helping contextualize content.