User Experience Writer

Curate Partners; United States; On-site; USD 80,000 - 120,000; Part time

Job summary

A global financial services company is seeking an experienced UX Writer to join their digital product team. This mid-senior level role involves crafting user-centric content for digital transactions, ensuring compliance with financial regulations, and collaborating with cross-functional teams. Ideal candidates will have 5-7 years of experience in UX writing, particularly in regulated industries like financial services.

Qualifications

• 5-7 years of UX writing experience; minimum 3-5 years with strong qualifications.
• Experience in financial services, banking, or retirement.
• Familiarity with compliance-sensitive language and financial terminology.

Responsibilities

• Attend and contribute to weekly working sessions with various teams.
• Write user-centric copy for digital transactions and workflows.
• Translate product requirements into compelling UX copy.

Skills

UX writing experience

Collaborative teamwork

Compliance-sensitive language

User journey mapping

Agile methodology

Job description

Overview

We are seeking an experienced UX Writer to join a cross-functional digital product team launching the next phase of a high-impact transformation within a global financial services company. This Phase 2 initiative follows the successful foundation of Phase 1 and focuses on designing and refining new customer-facing digital tools that streamline financial transactions and retirement services. The UX Writer will serve as a key partner to Product Design, CX (Customer Experience), Technology, and Compliance teams. This role supports user interface design, content strategy, and compliance-ready microcopy within digital experiences. The ideal candidate has experience writing in regulated industries (financial services, fintech, retirement), thrives in collaborative, high-meeting-load environments, and understands how to shape intuitive content in product flows and wireframes.

Responsibilities

• Attend and actively contribute to weekly working sessions with CX, Product, Tech, and Design teams.
• Write user-centric copy for digital transactions and workflows (e.g., onboarding flows, feature prompts, screen instructions).
• Translate product requirements and CX testing results into compelling UX copy.
• Create placeholder (“dummy”) text early in the design process that aligns with wireframe structure and later refine content as design solidifies.
• Ensure all content complies with regulatory guidelines, including financial terminology (401(k), retirement planning, etc.).
• Adapt writing tone to align with established brand and style guides.
• Collaborate closely with product stakeholders in both the U.S. and Canada (especially Toronto-based teams).

Requirements

• 5–7 years of UX writing experience (minimum 3–5 years acceptable with strong qualifications).
• Demonstrated success in enterprise-level UX writing, ideally within financial services, banking, retirement solutions, or similar regulated sectors.
• Familiarity with compliance-sensitive language and financial terminology (e.g., 401(k), promissory language, disclosures).
• Strong understanding of user journey mapping, A/B testing insights, and content iteration.
• Ability to write copy that complements wireframes, prototypes, and iterative design.
• Experience working within Agile or cross-functional product teams.
• Familiarity with UX writing for mobile banking apps, portals, or investment platforms is a plus.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Writing/Editing