Utility Technicians / Meter Readers

National Fuel Gas Company; Buffalo (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

National Fuel is seeking a Utility Technician to support meter reading and customer service in the Buffalo Metropolitan Area and Western New York service territory. The role involves reading meters, entering readings on an iPhone, and working outdoors in all weather while upholding safety standards.

A valid driver’s license is required and flexibility to travel between service centers is expected. Candidates may be subject to a DOT drug test and random testing as part of the program.

Qualifications

• Read residential and commercial gas meters accurately.
• Input meter readings on an iPhone for correct billing.
• Work outdoors in all weather and walk long distances.
• Handle customer inquiries and perform collection work.
• Identify and report meter irregularities and safety hazards.

Responsibilities

• Read meters accurately and efficiently.
• Input meter readings into handheld devices for billing integrity.
• Respond to customer inquiries and perform collection duties.
• Identify hazards and report safety issues promptly.

Skills

Meter reading

Data entry

Safety awareness

Independent work

Attendance

Education

High School Diploma or Equivalent

Tools

iPhone

Job description

National Fuel is currently hiring Utility Technicians in our Operations Department. Candidates must be able to work in the Buffalo Metropolitan Area as well as other locations within our Western New York service territory. National Fuel is proud to have an inclusive workplace where hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers.

PRIMARY RESPONSIBILITIES:

• Accurately and efficiently read residential and commercial gas meters
• Manually input meter readings into an iPhone to ensure correct billing
• Work outdoors extensively in all types of weather and walk for long distances
• Handle customer inquiries and perform collection work
• Identify and report meter irregularities and report safety hazards
• Work in potentially hazardous environments such as dark basements, roof tops or industrial facilities

MINIMUM QUALIFICATIONS:

• Must have a high school diploma or equivalent
• Must possess a valid driver's license with a driving record in good standing
• The ability to drive a small company truck or van
• Basic literacy is required. The ability to read, legibly prepare written documentation and interpret information is essential for success in this role
• Available to work a flexible schedule Monday through Saturday between 8:00 a.m. and 4:30 p.m., with the ability to travel to and work from various service centers throughout Western New York as needed
• Proven track record of good attendance and committed to workplace safety
• The successful candidate will be required to pass a DOT mandated drug test, as well as participate in random drug testing. The DOT maintains a list of banned substances which includes medicinal or recreational marijuana
• Ability to work independently while being self-motivated
• Solid computer and data entry skills

PREFERRED QUALIFICATIONS:

• Proven mechanical skills as well as possess proficient skills in the use of hand tools
• Prior experience using handheld devices or computers to report data
• Familiarity with assigned route and local geography is helpful

ABOUT NATIONAL FUEL:

National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA.

COMPENSATION AND BENEFITS:

This is a position within the Company's collective bargaining unit with an hourly rate of pay of$23.69 plus daily incentive paybased on the number of meters read.

National Fuel offers a comprehensive benefits package including the following:

• Medical and Prescription Drug Coverage
• Paid Sick Time
• Dental Coverage
• Parental Leave for Mothers and Fathers
• 401(k) with Company Match
• Life Insurance
• Company Funded Retirement Savings Account
• Flexible Spending Account
• Paid Vacation & Company Holidays
• Charitable Giving Programs

National Fuel is a proud equal employment opportunity employer. We believe our differences makes us all better, pushing us to look at things differently while enriching our own personal life experiences. That's why we're committed to building a diverse workforce and an equitable and inclusive work environment. We celebrate diversity and do not discriminate based on race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, disability, veteran status, or any other legally protected basis.