Program Coordinator

National Fuel Gas Company; Buffalo (NY); On-site; USD 63,000 - 70,000; Full time

Benefits offered by this job

Medical and Prescription Drug Coverage

Paid Company Holidays

Dental Coverage

Parental Leave for Mothers and Fathers

Vision Coverage

Tuition Reimbursement

401(k) with Company Match

Life Insurance

Long Term Disability Insurance

Paid Time Off

Charitable Giving Programs

Job summary

National Fuel in Williamsville, NY seeks a Program Coordinator in the Energy Services Department to support residential and non-residential energy efficiency programs.

You will coordinate delivery, build relationships with customers and contractors, monitor performance, prepare reports, and assist with regulatory reporting while collaborating with cross-functional teams.

The role emphasizes customer service and program administration as part of an inclusive, team-based environment.

Qualifications

• Experience supporting projects, programs, operations, customer initiatives, or related business activities.
• Strong analytical and problem-solving skills.
• Excellent written, verbal, and interpersonal communication.
• Ability to build and maintain effective working relationships with a variety of stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively within a team environment.
• Proficiency with Microsoft Office applications and the ability to learn new software systems and technologies.

Responsibilities

• Coordinating the implementation and delivery of energy efficiency-related programs and projects.
• Developing and maintaining relationships with customers, contractors, developers, and other stakeholders to support program participation and success.
• Monitoring program performance, analyzing results, and identifying opportunities for improvement.
• Preparing reports, presentations, and program updates for internal and external stakeholders.
• Supporting regulatory reporting requirements and maintaining program documentation.
• Collaborating with cross-functional teams to achieve program and departmental objectives.
• Providing exceptional customer service and serving as a key point of contact for program participants and partners.
• Supporting additional projects and initiatives as assigned.

Skills

Analytical skills

Communication

Stakeholder relations

Organizational skills

Office software

Job description

National Fuel is currently seeking a Program Coordinator in the Energy Services Department for an outstanding career opportunity at our Williamsville, NY office. National Fuel is proud to have an inclusive workplace where diversity is valued, hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today.

PRIMARY RESPONSIBILITIES:

The successful candidate will join the Energy Services Department and be responsible for supporting the implementation and administration of residential and non-residential energy efficiency-related programs and initiatives.

Responsibilities include:

• Coordinating the implementation and delivery of energy efficiency-related programs and projects.
• Developing and maintaining relationships with customers, contractors, developers, and other stakeholders to support program participation and success.
• Monitoring program performance, analyzing results, and identifying opportunities for improvement.
• Preparing reports, presentations, and program updates for internal and external stakeholders.
• Supporting regulatory reporting requirements and maintaining program documentation.
• Collaborating with cross-functional teams to achieve program and departmental objectives.
• Providing exceptional customer service and serving as a key point of contact for program participants and partners.
• Supporting additional projects and initiatives as assigned.

MINIMUM QUALIFICATIONS:

• Experience supporting projects, programs, operations, customer initiatives, or related business activities.
• Strong analytical and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to build and maintain effective working relationships with a variety of stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively within a team environment.
• Proficiency with Microsoft Office applications and the ability to learn new software systems and technologies.

PREFERRED QUALIFICATIONS:

• Experience working in utility, energy, sustainability, construction, facilities, or related industries.
• Familiarity with energy efficiency programs, weatherization initiatives, HVAC systems, building systems, or related technologies.
• Experience working with contractors, developers, consultants, or external business partners.
• Knowledge of New York State energy programs, incentive programs, or regulatory environments.
• Experience with data analysis, reporting, process improvement, or performance tracking.

ABOUT NATIONAL FUEL:

National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA.

COMPENSATION AND BENEFITS:

The base salary for this position is $62,500-$70,000.

This job posting contains a pay range, which represents the range of pay that National Fuel believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. The specific base pay offered to a successful applicant will be based primarily on relevant professional experience. Other components that may be considered include: individual qualifications, licensures, industry specific experience, education and market demands for specialized skills. The pay range is subject to change at any time based on various internal and external factors. Exempt positions will also be eligible for an Annual Cash Bonus Plan.

National Fuel offers a comprehensive benefits package including the following:

• Medical and Prescription Drug Coverage
• Paid Company Holidays
• Dental Coverage
• Parental Leave for Mothers and Fathers
• Vision Coverage
• Tuition Reimbursement
• 401(k) with Company Match
• Life Insurance
• Company Funded Retirement Savings Account
• Long Term Disability Insurance
• Paid Time Off
• Charitable Giving Programs

National Fuel is a proud equal employment opportunity employer. We believe our differences makes us all better, pushing us to look at things differently while enriching our own personal life experiences. That’s why we’re committed to building a diverse workforce and an equitable and inclusive work environment. We celebrate diversity and do not discriminate based on race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, disability, veteran status, or any other legally protected basis.