Utility Site Attendant

Union County, NC

Monroe (NC)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Paid time off
Retirement benefits

Job summary

Union County is seeking a customer‑focused Convenience Center Clerk to support waste disposal operations at the Union County Solid Waste Management Facility. Under limited supervision, you will assist customers, calculate fees, and ensure accurate change.

The role requires a high school diploma or GED, a valid driver's license, and willingness to work varied shifts including weekends and holidays. You will help maintain a clean site and provide clear information on disposal rules.

Qualifications

  • High School Diploma or GED required.
  • Experience in customer service and cash handling preferred.
  • Valid driver's license and safe driving history required.

Responsibilities

  • Assist customers by identifying waste type and applicable disposal fee.
  • Instruct customers on proper sorting of waste and recyclables.
  • Lead a small team of part‑time staff at the Solid Waste Management Facility.
  • Keep a clean, organized workstation at the convenience center.
  • Calculate fees, provide correct change, and log daily cash.
  • Answer customer inquiries about acceptable items at the center.
  • Operate light grounds‑maintenance equipment and maintain site grounds.
  • Perform other related duties as assigned.

Skills

Customer service
Cash handling
Communication

Education

High School Diploma or GED

Tools

Cash register
Calculator

Job description

General Statement

Under limited supervision, collecting waste disposal fees and maintaining a neat, organized collection site. Directs the flow of traffic in the site and provides information to customers. Must have good customer service skills and be able to work in all types of weather. Reports to the Union County Solid Waste Collections Supervisor.

Essential Functions
  • Assists customers by identifying solid waste material type, determining the appropriate cost, and appropriate disposal.
  • Distinguishes waste material from recyclable materials and offers instruction to customers as to proper sorting and disposal.
  • Takes the lead role when working with part‑time employees at the Solid Waste Management Facility.
  • Maintains a clean workstation at the convenience center.
  • Distinguishes refuse from recyclable materials and offers instruction to customers as to proper sorting and disposal.
  • Picks up spilled debris and maintains a clean area around the convenience site property.
  • Calculates garbage fee totals (on the spot) and provides correct change to customers. Counts cash collected, keeps a daily log, and follows all Union County Cash Handling Procedures.
  • Responds to customer inquiries and provides information regarding items acceptable and unacceptable at the Union County Convenience Center at the Solid Waste Management Facility.
  • Operations a variety of landscaping and light grounds‑maintenance machinery. Regular duties include removal of litter from worksite and along county roadways.
  • Performs other related duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
Education And Experience:
  • High School Diploma or an acceptable equivalency diploma (GED).
Licenses Or Certifications:
  • Must have a valid Driver's License and be able to maintain a safe driving history as defined by the Union County Vehicle Use Policy.
Special Requirements:
  • Works various shifts including weekends and holidays as assigned.
PREFERRED QUALIFICATIONS
Education and Experience:
  • High School Diploma and one (1) year of customer service and/or cash handling experience.
Special Requirements:
  • Works various shifts including weekends and holidays as assigned.
Supplemental Information
PHYSICAL DEMANDS
  • Must be physically able to operate a motor vehicle, variety of light site‑maintenance equipment, hand tools, and office equipment including cash registers, calculators, radios, etc. Must be physically able to operate a motor vehicle.
  • Must be able to exert a moderate amount of force constantly, and up to 80 pounds of force occasionally, to move objects.
  • Moderate work usually requires walking or standing to a significant degree. However, if the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Moderate Work.
WORK ENVIRONMENT

Work is performed in a dynamic environment that requires the need to be sensitive to users’ needs and responsive to changing goals, priorities, needs, and processes. Employee may be exposed to dust, fumes, and varying weather conditions.

INSURANCE PROGRAMS
HEALTH INSURANCE
  • All full‑time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period.
  • Preventative Care Coverage Prescription Coverage
  • Health & Wellness Center available exclusively to Union County employees, spouses and dependents covered under the health plan.
DENTAL INSURANCE
  • All full‑time employees and their eligible dependents can participate on the first day of the first full month of employment. You must sign up for coverage within your first 30 days of employment or wait until the annual enrollment period.
LIFE INSURANCE
  • Basic Term life Insurance in the amount of one times the annual salary is provided for all full‑time and benefitted part‑time employees.
  • Additional coverage for Life Insurance (Accident, Cancer, Long Term and Short Term) is available for purchase through payroll deduction for the employee and eligible dependents.
FINANCIAL PROGRAMS
RETIREMENT
  • Membership in the North Carolina Local Government Employees Retirement System is a requirement for all full‑time and benefitted part‑time employees.
  • Employees contribute six percent (6%) of their annual compensation before it is taxed.
  • If you leave County service before retirement, you may withdraw your retirement contributions or elect to freeze your contributions in anticipation of future local government employment.
  • If you have five (5) years of service, you are 100% vested in the NCLGERS.
NC401(k)

The NC401(k) supplemental retirement program is available to full‑time and benefitted part‑time employees. The County establishes this 401(k) account for each eligible employee and makes a five percent (5%) contribution based on biweekly earnings. Employees may elect to make voluntary contributions through payroll deduction.

457 DEFERRED COMPENSATION

The 457 Deferred Compensation program is available to all employees through payroll deduction. Deferred compensation is a voluntary investment plan to supplement retirement income and to defer taxable income.

FLEXIBLE SPENDING ACCOUNTS
  • Options are available to regular full‑time and benefitted part‑time employees who wish to use pre‑tax dollars for eligible medical, pharmacy, dental, vision, and daycare expenses. The Flex Debit Card program gives you instant access to your account funds.
  • Health Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre‑tax dollars for eligible health care expenses.
  • Dependent Care Spending Account -- Section 125 of the IRS Code allows yearly voluntary enrollment to set aside pre‑tax dollars for eligible dependent care expenses.
DIRECT DEPOSIT

Deposit of your paycheck will be made to checking or savings accounts in a bank of your choice.

TRUIST

No Overdraft Fees

$100 Negative Balance Buffer

Online and Mobile Banking with Bill Pay

LEAVE PROGRAMS
VACATION LEAVE

Vacation leave is accrued based on creditable years of service in the Local Government Employees Retirement System.

SICK LEAVE

For full‑time County employees, sick leave accrues at eight (8.0) hours per month. Benefitted part‑time employees accrue prorated sick leave based on a percentage of the full‑time rate. Your unused sick leave balance can be applied as creditable service toward a service retirement under the guidelines of the NCLGERS.

SICK LEAVE TRANSFER FROM OTHER AGENCIES

Unused sick leave earned from another North Carolina Governmental Agency and/or entity, will be accepted and transferred to the County as follows: twelve (12) sick leave days will be transferred and added to the employees active sick leave balance after completion of six (6) months of employment. The remaining balance of sick leave documented for transfer at the time of employment will be recorded in the employees permanent personnel file. On the fifth anniversary of employment with the County, the remaining balance of transferred sick leave will be added to the employees active sick leave balance.

HOLIDAYS

There are 13 County recognized holidays (includes 3 days for Christmas) per year with 1 floating holiday available.

MILITARY LEAVE

Annual Training - 10 paid workdays granted.

Active Duty - 20 paid workdays granted.

CIVIL LEAVE

Paid leave is provided to full‑time or regular part‑time County employees called for jury duty or as a witness of the court for the federal or state government, or a subdivision thereof.

FAMILY & MEDICAL LEAVE ACT

Federal law provides job protection and continuation of existing paid health insurance during 12 weeks of leave, paid or unpaid, to an eligible employee for qualifying events. These events can include birth or adoption, and serious illness of an immediate family member, or of the employee.

PAID PARENTAL LEAVE

Parental Leave provides the employee paid leave for the first eight weeks of approved FML for the birth of a son or daughter, or placement with the employee of a son or daughter for adoption or foster care.

ADMINISTRATIVE LEAVE

Educational Leave is available to regular full‑time and benefitted part‑time employees when participating in a job‑related, short course, such as an update, not to exceed ten (10) consecutive working days.

VOLUNTEER TIME OFF

Volunteer Time Off will provide employees with 16 hours of paid time per calendar year to volunteer at approved Union County community partner agencies.

OTHER PROGRAMS
EMPLOYEE ASSISTANCE PROGRAM

The Employee Assistance Program is open to all employees and their dependents. It is a confidential service provided at no cost to the employees of the County. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work‑related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work‑related problems.

AQUATIC AND FITNESS CENTER

We believe that staying healthy is more than just exercising regularly and eating well. Individual and family discount membership and monthly dues are available to full‑time and benefitted part‑time employees through payroll deduction.

NATIONAL COLLEGE SAVINGS PROGRAM

The National College Savings Program is open to all employees. The Program is designed to provide certain tax advantages, encourage and facilitate saving to pay the costs of attending eligible institutions.

01
  • Yes
  • No
02
  • yes
  • no
03
  • Yes
  • No
04
  • Yes
  • No
05
  • None
  • 1 to 2 years
  • 3 to 4 years
  • 5 years or more
  • Required Question
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