Utility Records Investigator - Hybrid

CivilGrid; Charlotte (NC); Híbrido; USD 48 000 - 57 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Unlimited PTO

401(k) plan

Remote-friendly

Equity

Resumo da oferta

CivilGrid is seeking a Utility Research Coordinator in the Charlotte metro area for a hybrid role based in Fort Mill, SC. You’ll own utility and municipal records requests end to end, building relationships with utilities, cities, and agencies to keep records moving and ensure accuracy for engineers.

The base salary ranges from $48,119 to $56,610, with equity, benefits, and a remote-friendly environment. You’ll help refine playbooks as we expand to 3,000+ sources and travel occasionally for team

Qualificações

• 0–2 years of relevant experience; recent graduates are encouraged to apply!
• Bachelor's degree, completed by your start date.
• Excellent written and verbal communication, and comfort spending a large part of your day working with outside organizations by phone and email.
• Detail-oriented and self-motivated, with the ability to manage your own work independently on remote days.
• A bias to action and real care about getting things right for the engineers who rely on your research.

Responsabilidades

• Own utility and municipal records requests end to end: identify owner, contact, and secure records for customer projects.
• Research utility operations, public works assets, and asset management plans to pin down who owns what in a project area.
• Build relationships with public works offices and utility asset owners by email and phone, and keep requests moving until fulfilled.
• Review maps, as-built drawings, and engineering plans to confirm records are complete and relevant before they reach the platform.
• Document every request in internal tools so status, history, and chain of custody are clear.
• Keep Customer Success, Sales, and other internal stakeholders updated on progress and digitization.
• As CivilGrid scales, help refine the playbooks, SOPs, and tools the team uses to research faster and with fewer handoffs.
• Occasional travel for team off-sites and client visits.

Formação académica

Bachelor's degree

Descrição da oferta de emprego

CivilGrid is seeking a Utility Research Coordinator in the Charlotte metro area for a hybrid role based in Fort Mill, SC. You’ll own utility and municipal records requests end to end, building relationships with utilities, cities, and agencies to keep records moving and ensure accuracy for engineers.

The base salary ranges from $48,119 to $56,610, with equity, benefits, and a remote-friendly environment. You’ll help refine playbooks as we expand to 3,000+ sources and travel occasionally for team