Hybrid Utility Research Coordinator — GIS & Records

CivilGrid; United States; Hybrid; USD 48.000 - 57.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision

FSA

Unlimited PTO

401(k)

Remote-friendly

Equity

Zusammenfassung

CivilGrid in the United States is seeking a Utility Research Coordinator to own end-to-end utility and municipal records requests and coordinate with utilities, cities, and agencies to secure critical project data.

The role involves researching utility operations, building relationships with public works offices, and reviewing maps to ensure records are complete before they reach the platform. This is a hybrid role based in Fort Mill, SC with travel as needed.

Qualifikationen

• 0-2 years of relevant experience; recent graduates are encouraged to apply.
• Bachelor's degree, completed by your start date.
• Excellent written and verbal communication, and comfort spending a large part of your day working with outside organizations by phone and email.
• Detail-oriented and self-motivated, with the ability to manage your own work independently on remote days.
• A bias to action and real care about getting things right for the engineers who rely on your research.

Aufgaben

• Own utility and municipal records requests end to end: identify the right owner, make contact, and secure the records our customers' projects depend on.
• Research utility operations, public works assets, and asset management plans to pin down who owns what in a project area.
• Build working relationships with public works offices and utility asset owners by email and phone, and keep requests moving until they're fulfilled.
• Review maps, as-built drawings, and engineering plans at a working level to confirm records are complete and relevant before they reach the platform.
• Document every request in our internal tools so status, history, and chain of custody are clear to anyone who picks it up.
• Keep Customer Success, Sales, and other internal stakeholders up to date on request progress and digitization.
• As CivilGrid scales, help refine the playbooks, SOPs, and tools the team uses to research faster and with fewer handoffs.
• Occasional travel for team off-sites and client visits.

Kenntnisse

Communication

Detail-oriented

Self-motivation

Ausbildung

Bachelor's degree

Jobbeschreibung

CivilGrid in the United States is seeking a Utility Research Coordinator to own end-to-end utility and municipal records requests and coordinate with utilities, cities, and agencies to secure critical project data.

The role involves researching utility operations, building relationships with public works offices, and reviewing maps to ensure records are complete before they reach the platform. This is a hybrid role based in Fort Mill, SC with travel as needed.