DER Interconnection Associate - Hybrid Schedule & Growth

Eversource Energy; Berlin (CT); Híbrido; USD 82.000 - 92.000; Jornada completa

Descripción de la vacante

Eversource Energy seeks an Interconnection Specialist to administer and improve the DER interconnection flow, collaborating with internal teams and customers to move projects from pre-application to online status.

You will analyze customer needs, resolve service issues, and support corporate initiatives while coordinating with metering, billing, accounting, and engineering teams. Hybrid work option may apply.

Formación

• Requires college degree in business administration, engineering, or related discipline.
• 1+ year of customer care experience.
• Solar or power services sector experience preferred.
• Familiarity with Work Management systems is a plus.

Responsabilidades

• Develop customer, applicant and installer relationships and advance interconnection processes.
• Analyze customer needs to ensure a smooth customer experience.
• Resolve customer service issues related to interconnection and billing.
• Lead project meetings and manage communications to customers.
• Support corporate initiatives and safety goals.

Conocimientos

Communication

Interpersonal skills

Management skills

Business acumen

Educación

College degree in Business Administration or Engineering

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Eversource Energy seeks an Interconnection Specialist to administer and improve the DER interconnection flow, collaborating with internal teams and customers to move projects from pre-application to online status.

You will analyze customer needs, resolve service issues, and support corporate initiatives while coordinating with metering, billing, accounting, and engineering teams. Hybrid work option may apply.