Utility Project Liaison & Customer Advocate

Primoris Services Corporation; Denver (CO); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental and Vision insurance

401(k) with generous company match

Tuition Reimbursement

Legal Assistance Coverage

Job summary

A leading construction contracting company is seeking a Customer Advocate for its Colorado office. This entry-level full-time position involves coordinating projects for land development and utility customers, providing excellent service, and ensuring smooth communication among various stakeholders. Successful candidates will possess strong customer service and analytical skills, as well as a high school diploma or equivalent. Compensation ranges from $60,000 to $70,000 annually, with comprehensive benefits including insurance and paid time off.

Qualifications

• Proficient in Microsoft applications including Word, Excel, and Outlook.
• Strong customer service skills and ability to build relationships.
• Excellent analytical skills with high attention to detail.
• Must possess and maintain a valid Driver’s License.
• Ability to maintain confidentiality.

Responsibilities

• Serve as a liaison between developers and utility installation contractors.
• Manage a large workload, prioritize and coordinate multiple projects.
• Build positive relationships with development customers.
• Schedule and facilitate meetings with customers and contractors.
• Problem-solve customer issues and site-specific challenges.

Skills

Customer service skills

Analytical skills

Relationship building

Organization

Communication skills

Education

High school diploma or equivalent

Bachelor or Associate degree in construction or business management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

SAP platforms

GIS or similar mapping software

Job description

A leading construction contracting company is seeking a Customer Advocate for its Colorado office. This entry-level full-time position involves coordinating projects for land development and utility customers, providing excellent service, and ensuring smooth communication among various stakeholders. Successful candidates will possess strong customer service and analytical skills, as well as a high school diploma or equivalent. Compensation ranges from $60,000 to $70,000 annually, with comprehensive benefits including insurance and paid time off.