Customer Success Advocate – Utilities & Development

Primoris Services Corporation; Northern (KY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Holiday Pay

Employee Stock Purchase Plan

Tuition Reimbursement

Life Insurance

Disability Insurance

Job summary

Primoris Services Corporation seeks a Customer Service Advocate in the Denver area to coordinate land development and utility projects from start to finish. You will liaise with developers and internal teams, build strong client relationships, and ensure timely design and construction meetings.

The role requires strong MS Office skills, attention to detail, and the ability to manage multiple projects in a fast-paced environment. On-site role with comprehensive benefits.

Qualifications

• High school diploma or equivalent (preferred).
• Bachelor or Associate degree in construction or business management (preferred).
• Strong customer service and communication skills.

Responsibilities

• Liaison between developers and utility divisions to coordinate projects.
• Schedule and facilitate meetings with customers and contractors.
• Read and interpret construction drawings to determine job scopes.
• Obtain permits and easements per regulations.
• Provide cost-effective estimates using standard documents.
• Maintain organization and report progress in databases.

Skills

Customer service

MS Office

Communication skills

Time management

Problem solving

Education

Bachelor or Associate degree in construction or business management

High school diploma or equivalent

Tools

SAP

GIS

Mapping software

Job description

Primoris Services Corporation seeks a Customer Service Advocate in the Denver area to coordinate land development and utility projects from start to finish. You will liaise with developers and internal teams, build strong client relationships, and ensure timely design and construction meetings.

The role requires strong MS Office skills, attention to detail, and the ability to manage multiple projects in a fast-paced environment. On-site role with comprehensive benefits.