Utility Maintenance Tech

Insight Global; Norwood (MA); On-site; USD 95,000 - 125,000; Full time

Job summary

Insight Global is seeking a Senior Utility Maintenance Technician to ensure the uptime and reliable operation of critical pharmaceutical site utilities. You will troubleshoot BMS systems, maintain RODI, HVAC, chilled/hot water, compressed air, inert gases, vacuum, and hydronic networks, and support piping, SOP development, and CMMS documentation.

The role requires 5+ years in pharma/biotech GMP settings with experience reading P&IDs, performing pump/motor maintenance, and basic electrical

Qualifications

• 5+ years supporting utilities in pharma, biotech, or GMP environments.
• BMS troubleshooting and trend analysis experience.
• Ability to read P&IDs, one-lines, and O&M manuals.
• Pumps, motors: alignments, seals, bearings, VFDs.
• Basic electrical troubleshooting (controls, sensors, VFDs).
• CMMS experience: work orders, asset history, inventory.

Responsibilities

• Own uptime and troubleshooting of site utilities (RODI systems, HVAC/AHUs, chilled/hot water, compressed air, inert gases, vacuum, lab/process exhaust, and hydronic systems).
• Perform routine and preventive maintenance on pumps and motors; support plumbing and piping repairs.
• Conduct root cause analysis and BMS trend analysis to improve reliability.
• Develop SOPs and document CMMS work orders and asset history.
• Oversee contractors and manage inventory for critical utilities; ensure GMP-compliant operations.

Skills

BMS troubleshooting

P&IDs interpretation

Pumps & motors

Electrical troubleshooting

CMMS experience

GMP compliance

Root cause analysis

Hydronic systems

Job description

The Senior Utility Maintenance Technician is responsible for the operation, maintenance, and reliability of critical site utilities supporting pharmaceutical manufacturing. This role owns uptime and troubleshooting for RODI systems, pH neutralization, HVAC/AHUs, chilled/hot water, compressed air, inert gases, vacuum, lab/process exhaust, and hydronic systems. Responsibilities include root cause analysis, BMS troubleshooting and trending, pump/motor maintenance, plumbing and piping repairs, SOP development, CMMS documentation, contractor oversight, inventory management, and ensuring safe, compliant utility operations within a regulated GMP environment.

Must-Have Qualifications

• 5+ years supporting utilities in a pharma, biotech, or GMP environment
• BMS/controls troubleshooting and trend analysis
• Ability to read P&IDs, one-lines, and O&M manuals
• Pumps & motors (alignments, seals, bearings, VFDs)
• Basic electrical troubleshooting (controls, sensors, VFDs)
• CMMS experience (work orders, asset history, inventory)
• Experience with chilled water, hot water, compressed air, vacuum, and hydronic systems

Preferred Qualifications

• MA Wastewater Operator License (Grade II+)
• Boiler Operator License
• OSHA 10 or OSHA 30
• Advanced BMS controls experience
• RODI sanitization, TOC, conductivity, and micro trending
• Utility SOP/MOP development
• Contractor oversight and equipment commissioning
• Reliability, root cause, and continuous improvement experience