Utility Maintenance Technician

Planet Pharma; Norwood (MA); On-site; USD 57,859 - 68,880; Full time

Job summary

Moderna is seeking a Senior Utility Maintenance Technician to oversee and optimize utility systems across the campus. You will lead a team of technicians, troubleshoot from symptoms to root cause, and ensure reliable operation of RODI, pH neutralization, HVAC, and lab/process exhaust systems while maintaining documented records.

The role requires 5+ years in regulated environments, strong problem-solving and communication skills, and is site-based with no remote work.

Qualifications

• Minimum of 5 years of proven experience maintaining and troubleshooting utilities systems in a pharmaceutical or similar regulated environment.
• Site-based role at Moderna's site; not eligible for remote work.
• Experience with RODI, pH neutralization, HVAC, and lab/process exhaust systems.
• Ability to read P&IDs and interpret trends from field readings.

Responsibilities

• Own uptime for site utilities: pH neutralization, RODI, HVAC, chilled/hot water, compressed air, vacuum, lab/process exhaust, and hydronic systems.
• Troubleshoot symptoms to root cause using P&IDs and BMS trends; validate fixes with before/after data.
• Run RODI systems end-to-end: pretreatment, storage, loop circulation, sanitization, and trend reviews.
• Operate and maintain pH neutralization: probe health, calibration, acid/caustic feeds, data trend analysis.
• Diagnose flow/pressure/temp/humidity issues; inspect valves, coils, sensors, VFDs, and damper logic.
• Maintain pumps & motors: alignments, seals/bearings, vibration checks, and set VFDs.
• Perform safe piping work and pressure tests; repair valves and PRVs.
• Support BMS: trend interpretation, sequence checks, and coordination with controls.
• Maintain accurate CMMS records: work orders, equipment history, parts usage, inventory.
• Draft SOPs/MOPs for utilities tasks and mentor junior techs.
• Oversee contractors: scope work, permits, service reports, and follow-up work orders.
• Manage critical spares and inventory; monitor lead times and obsolescence.
• Uphold safety: LOTO, hazard assessments, chemical handling, and clean-room/compliant execution.

Skills

Leadership

Troubleshooting

Communication

Problem-solving

Team mentoring

Education

High school diploma or equivalent

Technical certifications preferred

Tools

P&IDs

BMS data analysis

CMMS

Job description

Target PR Range; 42-50/hr
*Depending on experience

The Role

The senior utility maintenance technician plays a crucial role in overseeing and managing the maintenance and operation of utility systems across our campus. They are responsible for supporting a team of technicians and ensuring the efficient and reliable functioning of utility equipment. The senior technician must possess extensive knowledge and experience in utility systems, along with strong leadership and problem-solving skills

Here’s What You’ll Do

• Own uptime for site utilities: pH neutralization systems, RODI generation & distribution, HVAC, chilled/hot water, compressed air/inert gases, vacuum, lab/process exhaust, and building hydronic systems.
• Troubleshoot from symptoms to root cause: read P&IDs, trend/compare BMS data, validate field readings, and prove fixes with before/after data.
• Run RODI systems end-to-end: pretreatment, storage & loop circulation, chemical sanitization, and TOC/conductivity/micro trend reviews.
• Operate and maintain pH neutralization: verify probe health & calibration, manage acid/caustic feeds, trend influent/effluent, and document excursions.
• Diagnose flow/pressure/temp/humidity issues (filters, valves, coils, sensors, VFDs, damper logic).
• Pumps & motors: align and commission pumps (mechanical/laser alignment), replace seals/bearings, perform vibration checks, and set VFD parameters.
• Plumbing & piping: perform line breaks safely, rebuild valves/PRVs, sweat/braze/thread/propress as allowed, and pressure test to spec.
• BMS operations: create/interpret trends, execute point-to-point checkout, validate sequences of operation, identify loop tuning issues, and partner with controls to implement safe changes.
• Maintain accurate work orders, equipment history, parts usage, and inventory in the CMMS with GDP/ALCOA+ quality.
• Write and improve procedures: draft/own SOPs/MOPs for utilities tasks (sanitizations, calibrations, startups/shutdowns), and train/mentor junior techs on them.
• Contractor oversight: scope work, control permits, review service reports and create follow up WOs, and accept equipment back into service.
• Critical spares & inventory: own min/max levels for utility spares (pumps, seals, sensors, VFDs, valves); reconcile CMMS stock; manage obsolescence and vendor lead times.
• Safety first: LOTO, hazard assessments, chemical handling, and incident-free execution in clean and non-GMP areas.

Here’s What You’ll Need

• High school diploma or equivalent; additional technical certifications or vocational training is preferred.
• Military training equivalent of above is acceptable.
• Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
• Proficient P&IDs, one-lines, data sheets, and O&M manuals; basic electrical troubleshooting (control circuits, VFD parameters, sensor wiring).
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to team members and stakeholders.
• Physical stamina and ability to perform manual labor.
• Minimum of 5 years of proven experience in maintaining and troubleshooting utilities systems in a pharmaceutical or similar regulated environment.
• This position is site-based, requiring you to be at Moderna's site full-time. This position is not eligible for remote work.
• In-depth knowledge of utility systems, including RODI, ph Neutralization, HVAC, electrical, plumbing, and mechanical systems.
• HVAC/AHU depth: air handling, lab exhaust, valves/actuators, coils, sensors, and VFD diagnostics; able to prove fixes with trend data and field readings.
• Strong pumps/motors/plumbing skills: alignments, seals/bearings, valve rebuilds, pressure/leak tests, and safe line breaks.
• Nice to have: MA Wastewater Operator license (Grade II or higher); boiler operator license; OSHA-10/30;
• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.