Utilities Supervisor

Global Blockchain Talent; Monroe (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Professional development opportunities

Job summary

A leading utilities maintenance firm in North Carolina is seeking a Utilities Technician to supervise and operate critical utility systems. This role requires a Bachelor's degree and at least 5 years of experience in a pharmaceutical or hospital environment. Responsibilities include preventive maintenance, troubleshooting, and coordination of technicians. Familiarity with HVAC systems, boilers, and computerized maintenance management systems is essential. The firm offers competitive compensation and opportunities for professional development.

Qualifications

• Minimum of five years recent and relevant experience as a utility technician or team leader in pharmaceutical or hospital environments.
• Proficient in the maintenance and troubleshooting of mechanical, electrical, pneumatic, and hydraulic components.

Responsibilities

• Supervise and maintain general and critical utilities equipment.
• Coordinate, train, and develop utility technicians.
• Ensure compliance with FDA documentation requirements.

Skills

Proficient and functional speech and written fluency with English language

Knowledge and skill in maintenance of pharmaceutical utility equipment

Oversee operations of the utilities department

Develop maintenance procedures and schedules

Basic knowledge on Building management system operation

Education

Bachelor Degree or higher and Bio or Pharma certificate

Tools

Computerized Maintenance Management Software (CMMS)

Job description

This position is responsible for supervising and operating and maintaining the general and critical utilities equipment at the site, as well as performing the necessary maintenance to ensure the equipment operates as expected and mitigate the risk of unplanned downtime. The candidate will work on mechanical, electrical, electronic, pneumatic, and hydraulic components and systems. Under general supervision and/or independently, the candidate identifies, prevents, and solves technical problems related to assigned equipment and area.

The candidate will complete preventive maintenance, repairs, and routine sanitization and passivation for the Monroe critical utility systems in accordance with company standard operating procedures, equipment manuals, and current industry regulations and practices in the U.S.A. and the state of North Carolina. Must be familiar with gas fired boilers, HVAC (chillers, air handler units, hot water systems), purified water systems, water for injection, pure steam, compressed air systems, air handler units, and nitrogen systems.

Initiates, coordinates, and completes the required change control process for critical utility systems. Coordinates, tracks, and develops utility technicians and contractors working in the group.

The candidate will also own and process all Quality Management System Items such as Corrective-Preventive Actions (CAPA), Quality Events (QE), Change Controls and Action Items assigned to him.

Overall Job Responsibilities

• Complete Training: All training stays up to date with no past due.
• Complete Corrective Work Orders: Work orders completed and properly documented in the CMMS with proper attachments.
• Complete PM Work Orders: Preventative work orders completed and properly documented in the CMMS with proper attachments.
• Clean & Organize Shop Areas: Maintain clean work, shop and office areas. 5S toolboxes and cabinets.
• Order Parts: Identify parts needed using manuals or contacting vendors for part numbers and request quotes from vendors.
• Update PM’s and SOP’s: Make PM’s and SOP’s more effective by adding requirements that are missing and removing unnecessary steps.
• Update Drawings: Identify and redline drawings and submit changes to be implemented as required per Change Controls.
• Complete QMS Items: Own and process all Quality Management System Items such as Corrective-Preventive Actions (CAPA), Quality Events (QE), Change Controls and Action Items.
• Mentor and Train other Mechanics: Teach other mechanics how to use new technology for troubleshooting, fabricating, and installation.

Knowledge, Skills, and Abilities

Education (degree / diploma)

Bachelor Degree or higher and Bio or Pharma certificate (experience may be considered in lieu of degree or certificate).

Experience

Minimum of five (5) years recent and relevant experience as a utility technician, boiler/Physical Plant Operator or team leader in pharmaceutical or hospital environments.

Knowledge and Skills (Functional / Technical)

• Proficient and functional speech and written fluency with English language.
• Knowledge and skill in maintenance of assembly, set-up, dis‑assembly, cleaning, troubleshooting, maintenance, and repairs on pharmaceutical utility equipment and mechanical, electrical, electronic, pneumatic, and hydraulic components and systems.
• Oversee the day‑to‑day operations of the utilities department.
• Evaluates systems and/or facilities to determine maintenance or repairs that need to be performed.
• Assesses building systems to plan work assignments and project schedules.
• Develop maintenance procedures and schedules.
• Ensures correct, accurate and timely documentation of work performed as per FDA requirements.
• SOP preparation for maintenance, cleaning and operation of Utility equipment.
• Familiar with Computerized Maintenance Management Software (CMMS) such as BMRAM/SAP for electronic PM documentation.
• Basic knowledge of Pharma documents for SOP, change control, Incident & CAPA.
• Communicate assignments and major tasks to employees. Make sure they have all the instructions necessary to complete assignment properly.
• Periodically check the work progress of each maintenance employee. Provide immediate assistance and instruction as needed.
• Assists with budget estimates and costs of specific repair projects.
• Initiates, conducts, and records assembly, set‑up, dis‑assembly, cleaning, troubleshooting, maintenance, and repairs on utility and clean system equipment and mechanical, electrical, electronic, pneumatic, and hydraulic components associated with that equipment.
• Takes ownership for operational and maintenance status of utility and clean system equipment.
• Hires and trains maintenance department staff.
• Organizes and oversees the schedules and work of maintenance staff.
• Conducts performance and disciplinary actions that are timely and constructive.
• Basic knowledge on Building management system operation.
• Performs other related duties as assigned.

Leadership / Managerial Attributes

Minimal supervision with considerable latitude for independent judgment. Completes difficult assignments without assistance. May mentor less‑experienced team members and assist team lead.

Other requirements

Bio or Pharma certificate, electrical license, Boiler or HVAC certified, PLC certification, or calibration certification.