CUSTOMER SERVICE CLERKCASHIER

Paycom - ATS; Lake Wales (FL); On-site; USD 2,066,000 - 2,794,000; Full time

Job summary

Paycom - ATS in Lake Wales, FL is seeking a full-time cashier/clerical associate. The role handles cash transactions for the Utilities / Water department, counts and reports funds, and may operate the city switchboard. Strong accuracy and communication skills are needed.

The position requires a high school diploma or GED and at least one year of cashiering or clerical experience. Training will cover city policies and cash handling procedures.

Qualifications

• High school diploma or GED required.
• At least 1 year of cashiering or clerical experience.
• Ability to handle cash accurately and quickly.

Responsibilities

• Receives, counts, balances and reports cash and negotiable instruments for payment of fees or taxes.
• Receipts bills on validating or cash-receipting machine.
• Checks and balances cash against receipted copies of bills and tapes.
• May operate City's switchboard and route calls to appropriate department.
• Screen calls and visitors to the finance department.

Skills

Cash handling

Arithmetic

Verbal & written communication

Education

High school diploma or GED

Tools

Cash receipting machine

10-key calculator

Computer terminal

Phone/switchboard

Fax

Copy machine

Job description

Job Details: Job Location: FL - Lake Wales, FL 33853, Position Type: Full Time, Salary Range: $15.90 - $20.28 Hourly, GENERAL PURPOSE

Performs routine clerical duties in receiving cash for the Utilities / Water department.

SUPERVISION RECEIVED

Works under the general supervision of the Billing & Collections Manager.

SUPERVISION EXERCISED

None.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receives, counts, balances and reports cash and negotiable instruments for payment of fees or taxes.
• Receipts bills on validating or cash-receipting machine.
• Checks and balances cash and negotiable instruments against receipted copies of bills and register tapes.
• May operate City's switchboard and routes calls and direct customers to appropriate department.
• Screen calls and visitors to the finance department.

PERIPHERAL DUTIES

• Provides clerical support to the finance staff as required.
• Other related duties as required.

DESIRED MINIMUM QUALIFICATIONS

Education and Experience

• (A) Graduation from an high school or GED equivalent and;
• (B) one (1) year experience in cashiering and clerical work or any equivalent combination of education and experience.

Necessary Knowledge, Skills and Abilities

• (A) Working knowledge of procedures involved in cashiering; knowledge of business English, spelling and punctuation; Ability to receive cash and make change with accuracy and speed; Ability to acquire knowledge of city and department policies.
• (B) Skilled in to operating tools and equipment.
• (C) Ability to perform arithmetic computations accurately and quickly; ability to communicate effectively verbally and in writing; ability to establish successful working relationships; ability to work under pressure and/or frequent interruptions.

TOOLS AND EQUIPMENT USED

• Computer terminal, cash receipting machine, printer, 10-key calculator, phone, switchboard, fax and copy machine.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to operate, finger, handle, or feel objects, tools, or controls; and reach with hands and arms.The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderately quiet.