Utility Billing Manager: Lead Billing & Meter Operations

Fbgtx; Fredericksburg (TX); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

City of Fredericksburg is seeking a Utility Billing Manager to oversee the Utility Billing department and supervise three utility account analysts. The role involves managing customer records, service changes, meter readings, and rate changes, while ensuring timely billing and accurate adjustments.

The ideal candidate has five years of supervisory experience and at least three years in utility billing, with a high school diploma or equivalent.

Qualifikationen

• Five years of supervisory experience in a related field.
• Three years of utility billing experience is required.
• High school diploma or equivalent is required.

Aufgaben

• Lead and supervise the Utility Billing department and staff.
• Prepare and manage all utility billing accounts and customer records.
• Generate monthly, past due, and final utility bills.
• Collect meter readings and implement corrections and adjustments as needed.
• Prepare service orders and adjustments to customer accounts; assist with disconnections for non-payment as needed.

Kenntnisse

Supervisory experience

Utility billing knowledge

Customer service

Ausbildung

High school diploma or equivalent

Jobbeschreibung

City of Fredericksburg is seeking a Utility Billing Manager to oversee the Utility Billing department and supervise three utility account analysts. The role involves managing customer records, service changes, meter readings, and rate changes, while ensuring timely billing and accurate adjustments.

The ideal candidate has five years of supervisory experience and at least three years in utility billing, with a high school diploma or equivalent.