Utility Billing & Financial Operations Specialist

City-of-Crystal,-M; Crystal (MN); On-site; USD 52,000 - 70,000; Full time

Job summary

The City of Crystal is seeking a general accounting professional focused on utility billing processing to support payroll and accounts payable, maintain records, and prepare financial reports. You will handle customer inquiries, update accounts, post receipts, and assist with audits and city operations, ensuring accuracy and compliance with policies.

Strong Excel and Word skills, data entry at 30 WPM, and experience with accounting software are required.

Qualifications

• Two years formal education.
• Two years of work experience directly related to accounting or finance.
• Two years customer service experience.
• Two years experience with Microsoft Word and Excel spreadsheet software.
• Proficient data entry skills – must be able to type 30 WPM and have six months experience in 10-key operation.
• Four year bachelor degree in accounting/finance/business or related field.
• More than two years of experience in accounting or related field.
• Experience working with Sensus Meter Data Manager (MDM) system.
• JD Edwards and/or CIS Infinity software experience.
• Municipal accounting experience.
• Advanced knowledge of Microsoft Excel and Word software.

Responsibilities

• Process online and electronic utility payments daily.
• Assists customers with questions over the phone and in person and prepares correspondence relating to customer inquiries.
• Ensures customer accounts are updated with all meter readings, payments, and adjustments prior to billing.
• Scans remittance advices into accounts receivable, balances to payments, and posts cash receipts.
• Adjust misapplied payments and apply late-payment penalties.
• Process returned checks and online payments.
• Imports/exports routes and meter readings to/from Sensus MDM system.
• Processes changes in property ownership, updates records, and generates final bills.
• Prepares journal entries for city utility charges and annual delinquent-roll assessment.
• Assist with annual audits, elections, and cross-training in payroll and accounts payable.

Job description

The City of Crystal is seeking a general accounting professional focused on utility billing processing to support payroll and accounts payable, maintain records, and prepare financial reports. You will handle customer inquiries, update accounts, post receipts, and assist with audits and city operations, ensuring accuracy and compliance with policies.

Strong Excel and Word skills, data entry at 30 WPM, and experience with accounting software are required.