Utilities Technician

City of Raleigh North Carolina; Raleigh (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Certification stipends 12.5% of base

CDL training provided

CDL license reimbursement

Job summary

Raleigh Water is seeking an experienced Utilities Technician to join its CCTV Sewer Inspection Program within the Sewer Maintenance Division. The role involves manual labor supporting two-man crews in inspecting sewer mains, manholes, and underground structures.

On-call duties with 8 hours of paid standby per week and potential overtime at 1.5x the base rate are included. CDL training and certifications are part of the benefits package.

Qualifications

• High School Diploma or GED required.
• 1–3 years in water/wastewater infrastructure inspection, maintenance or related work.
• Valid NC Class C Driver's License or ability to obtain within 60 days of hire.

Responsibilities

• Operate and maintain CCTV sewer inspection equipment.
• Work in outdoor environments with heavy equipment and open trenches.
• Assist with setup/teardown of traffic control and safety equipment.
• Support on-call duties and potential overtime during weeks with on-call.
• Perform routine inspections and basic repairs to ensure safe operating conditions.
• Provide support during emergency responses and severe weather events.

Skills

Communication

Attention to detail

Customer service

Safety awareness

Education

High School Diploma or GED

Tools

Sewer inspection camera equipment

Job description

Raleigh Water (formerly City of Raleigh Public Utilities) is seeking an experienced Utilities Technician to join its team. This position functions as the primary manual labor component of each two-man crew assigned to the Closed-Circuit Television (CCTV) Sewer Inspection Program within the Sewer Maintenance Division. Crews within this program are tasked with using remote controlled robotic cameras to visually inspect the condition of sewer mains, manholes, and other underground structures within the sewer collection system. This position carries with it an on-call requirement which includes 8 hours of paid standby per on-call week, plus the potential to earn overtime pay at 1.5x the normal hourly rate for hours worked over 40 hours.

About You

The ideal candidate is an individual who communicates clearly, takes ownership of their responsibilities, and has a desire to learn a wide variety of skills necessary to succeed within the underground utilities inspections and maintenance industry.

About Us

The City of Raleigh Public Utilities Department, now also known as Raleigh Water, provides water and sanitary sewer services to roughly 198,000 metered customers and a service population of about 600,000 people in Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell and Zebulon areas. Our mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental, and social vitality of our communities.

The benefits of being a City of Raleigh Utilities Technician include:

• Qualifying Utilities Technicians are eligible for training certifications that provide stipends of additional 12.5% to base pay
• Education provided to learn Water Distribution/Wastewater Collection Operator standards and earn certifications
• Get your CDL! The City will provide CDL training and license reimbursement upon passing the CDL exam

May be required to perform special tasks during emergency and disaster events.

Must be able to work call duty and work after hours and on weekends/holidays on a rotating basis.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Works in a crew setting and primarily in an outdoors environment in close proximity to heavy equipment, vehicle traffic, open manholes, and open excavations
• Enters areas with uneven or rough terrain to include creek beds, wetlands, or forested areas
• Performs semi-skilled general maintenance supporting City department(s) or maintenance function
• Selects proper maintenance tools and equipment for tasks
• Performs work following established safety policies and procedures as well as applicable codes and regulations
• Operates and maintains assigned equipment and tools
• Performs inspections to ensure safe operating conditions
• Performs routine repairs and/or replacement of parts
• Cleans and performs preventative maintenance and monitors needs for replacement or advanced repairs
• Assists with inventory counts and monitoring of needed tools and supplies
• Assists with setup/teardown of traffic control work zones and various safety equipment including trench boxes, hydraulic shoring, and confined space equipment
• Completes various manual labor tasks such as loading/unloading equipment, setup of traffic control work zones, and setup of sewer inspection camera equipment
• Monitors camera operations to identify any issues
• Guides operator on when to start/stop camera progress, teardown of equipment, routine cleaning of truck and tools
• Provides support to the City’s emergency response in the event of inclement weather to include support for debris cleanup after severe storms or snow and ice response for division facilities
• Performs other duties of a similar nature and level as assigned

Education and Experience

High School Diploma or G.E.D. Equivalency; 1 to 3 years experience in water/wastewater infrastructure inspection, maintenance/repair, or related work in one of the following fields:

• Construction: Grading, Storm Drain, Site Work, Builder, Plumber, Any Utility Construction (including Fiber Installation), and/or Road Construction
• Landscaping: Installer, Maintenance, and/or Irrigation
• Mechanics: Heavy Equipment, HVAC, or Hydraulic Systems
• Farming: Manual Labor, and Equipment Operating
• Moving Company: General Labor and Truck Driver
• General Municipal Worker: Utility inspector
• Technical School Student: Mechanical
• Firefighter: Full- or Part-Time

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licenses or Certifications

Valid NC Class C Driver's License or the ability to obtain within 60 days of hire

Knowledge, Skills & Abilities

Knowledge of

• Standard practices, methods and materials of assigned work
• Basic mathematical concepts
• Basic filing and record-keeping principles
• Occupational hazards and applicable safety principles and practices
• Uses and properties of supplies and equipment
• Applicable federal, state and local laws, codes, regulations (based on assignment)
• Customer service principles
• Specialized equipment relevant to area of assignment
• Modern office technology

Skill In

• Following directions and meeting standards
• Providing attention to detail in assignments
• Performing routine inspections to ensure safe operating conditions
• Proofreading and error correction
• Monitoring and maintaining required supplies, materials and inventory

Ability to

• Perform basic math calculations
• Comprehend reference books and manuals
• Operate assigned tools and equipment
• Organize and maintaining records and files
• Interpret and apply applicable laws, codes, regulations and standards (based on assignment)
• Provide customer service
• Utilize a computer and relevant software applications
• Utilize communication and interpersonal skills as applied to interact with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction

ADA and Other Requirements

Work Environment and Physical Effort

Heavy: Exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Work Environment

Work is typically performed in an outdoor environment, street environment (near moving traffic), construction site, or in a vehicle. Employees may occasionally work in a warehouse environment or shop environment.

Work Exposures

Individuals in this role will frequently be exposed to extreme cold (below 32 degrees), extreme heat (above 100 degrees), moving mechanical parts, fumes or airborne particles, and loud noises (85+ decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction). Employees may occasionally be exposed to individuals who are hostile or irate and communicable diseases.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.