Utilities Supervisor

The Kraft Heinz Company; Arkansas; On-site; USD 78,000 - 97,000; Full time

Benefits offered by this job

Bonus

Healthcare coverage

Job summary

The Kraft Heinz Company at the Garland Plant seeks a Utilities Operations & Maintenance Leader to coordinate safe operation of critical utilities, oversee preventive and predictive maintenance, and drive reliability improvements across steam, refrigeration, and wastewater systems.

You will supervise utilities staff, support audits, lead safety initiatives, and partner with ESG/operations to align with KHMS and SMRP frameworks, with opportunities for training and career growth.

Qualifications

• Experience with ammonia refrigeration, boiler systems, and wastewater treatment.
• Familiarity with CMMS platforms (SAP preferred).
• Understanding KHMS and SMRP frameworks for reliability and asset management.
• Ability to lead cross-functional teams and manage change initiatives.

Responsibilities

• Safety & Compliance: enforce safety protocols (LOTO, confined space, PPE) and support audits.
• Utilities Operations & Reliability: direct building utilities to ensure proper operation of steam, refrigeration, compressed air, water, and wastewater systems.
• Continuous Improvement: drive reliability improvements and energy efficiency initiatives.
• Planning & Coordination: collaborate with planners, verify spare parts, manage budgets and capital projects.
• Leadership & Training: supervise staff and provide training on utility systems and safety compliance.

Skills

ammonia refrigeration

boiler systems

compressed air

wastewater treatment

KHMS frameworks

SMRP frameworks

Tools

CMMS platforms (SAP preferred)

Job description

Job Description

Position Summary:

Lead and coordinate all utility-related activities to ensure maximum operational reliability and compliance in a food and beverage manufacturing facility. This role focuses on safe operation of critical utilities , preventive and predictive maintenance, and continuous improvement initiatives aligned with KHMS pillars (Work Management, Asset Strategy, Failure Elimination) and SMRP best practices.

Key Responsibilities:

Safety & Compliance

• Enforce safety protocols including Lockout/Tagout (LOTO), confined space entry, and PPE requirements.
• Ensure compliance with OSHA, EPA, PSM/RMP, GMP, HACCP, and QRMP standards.
• Oversee compliance for ammonia refrigeration, boiler systems, and wastewater treatment.
• Support internal and external audits and lead corrective actions.
• Assist with safety training, monthly safety meetings, member of safety committee, and provides technical support for all safety projects

Utilities Operations & Reliability

• Direct building utilities and maintenance personnel to ensure optimal operation of steam, refrigeration, compressed air, water, wastewater systems, building fabric upkeep, dock doors, ramps, roofs, walls, floors and overall grounds maintenance.
• Monitor and record utility usage; report trends and anomalies to ESG teams.
• Implement preventive and predictive maintenance programs for building and utility systems.
• Assist in troubleshooting and diagnosing malfunctions in all buildings and utility equipment.

Continuous Improvement

• Drive initiatives to improve reliability and reduce downtime through equipment modifications and process improvements.
• Ensure that equipment and facility are maintained in a safe, operable condition and/or arrange for replacement/upgrades.
• Participate in Lean, Six Sigma, and KHMS initiatives to optimize energy efficiency and sustainability.
• Analyze downtime reports and initiate action plans to increase efficiency.

Planning & Coordination

• Collaborate with planners and other supervisors to ensure accurate job plans and resource allocation.
• Verify spare parts availability and coordinate with MRO team for critical spares.
• Assist in developing and managing departmental budgets and capital projects.

Leadership & Training

• Supervise building and utilities staff, including performance management and employee development.
• Provide technical training on utility systems, CMMS usage, and safety compliance.
• Promote a culture of accountability, teamwork, and continuous learning.

Critical Skills & Competencies

• Strong knowledge of ammonia refrigeration, boiler systems, compressed air, and wastewater treatment.
• Familiarity with CMMS platforms (SAP preferred).
• Understanding of KHMS and SMRP frameworks for reliability and asset management.
• Communicate with outside agencies i.e. contractors, equipment suppliers, technical consultants and vendors.
• Ability to lead cross-functional teams and manage change initiatives.

Key Performance Indicators (KPIs):

• Utility System Uptime: ≥ 99% availability for critical utilities.
• Preventive Maintenance Compliance: ≥ 98% completion of scheduled PM tasks.
• Energy Efficiency: ≥ 5% annual reduction in energy consumption per production unit.
• Unplanned Downtime Reduction: ≥ 15–20% annual reduction for utility-related failures.
• PSM/RMP Compliance: 100% adherence to regulatory requirements.
• Work Order Accuracy: ≥ 95% compliance with documentation standards.
• Training Completion: 100% of utilities team trained on KHMS and reliability fundamentals annually.
• Cost Avoidance: Track annual savings from avoided failures and improved energy efficiency.
• Safety Compliance: Zero safety violations during utility operations.

#INDMFGS

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$77,800.00 - $97,300.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and savingfor the future, we offer plans tailored to meet you and your family’s needs. Coveragefor benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire aphysical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs

• Financial – 401k,Life, Accidental Death & Dismemberment, Disability

Location(s)

Garland Plant

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.