Utilities Program Manager-Client Management (HYBRID)

Yoh Idibu; Lower Providence Township (PA); Hybrid; USD 52,000 - 58,000; Full time

Benefits offered by this job

Medical benefits & 401K

Health Savings Account

Life & Disability Insurance

MetLife Voluntary Benefits

Employee Assistance Program

401K

Direct Deposit & ePayroll

Referral Bonuses

Certification & training

Job summary

Yoh, a Day & Zimmermann company, is seeking a Utilities Program Manager-Client Management for a hybrid contract in Audubon, PA. You will provide intermediate program management for generation interconnection and transfer requests and manage client relationships with member companies and stakeholders.

Ideal candidates show strong communication, the ability to digest complex energy documents, and experience with Excel, Word, PowerPoint and CRM systems.

Qualifications

• Bachelor’s or Master’s degree or 7+ years with HS diploma.
• Excellent written and verbal communication and critical thinking skills.
• Proficient in Excel, Word and PowerPoint.

Responsibilities

• Provide intermediate program management for generation interconnection and transfer requests and client management.
• Facilitate processing of interconnection agreements and service agreements with stakeholders.
• Assist in generator transfer/interconnection application processes and timelines.
• Ask probing questions to anticipate problems and offer solutions.
• Knowledge of energy markets, operations, and company procedures.

Skills

Verbal communication

Written communication

Reading comprehension

Client management

Stakeholder management

Detail oriented

Excel

Word

PowerPoint

CRM proficiency

Paralegal training

Generation/Interconnection training

Education

Bachelor’s degree

Master’s degree

High School Diploma + 7+ years

Associate degree + 5 years

Tools

Salesforce

CRM proficiency

Job description

Utilities Program Manager-Client Management (HYBRID) needed for a contract opportunity with Yoh Staffing’s client working in Audubon, PA.

• Pay Rate: $38-42/hr
• HYBRID-onsite 3 days, 2 days remote

What You’ll Be Doing:

• Provide intermediate level program management for generation interconnection and transfer requests as well as client management to member companies and other stakeholders. Relying on broad knowledge of the energy industry with expertise in generation transfers and interconnections, the client manager responds to customer inquiries, utilizing various research methodologies and internal support mechanisms.
• Facilitate the processing of Interconnection Agreements, Interconnection Service Agreements and Wholesale Market Participant Agreements and a variety of customer inquiries, duties that include interconnection or transfer application delivery, facilitation, milestone and risk tracking and general stakeholder/customer management. General client management duties as required.
• Assist in the managing and processing of generator transfer and interconnection application processes and related tasks, ensuring compliance with regulatory requirements and timelines.
• Ability to proactively ask probing and qualifying questions and use information to anticipate problems and obstacles and offer recommended solutions.
• Possess a broad knowledge of company’s mission, structure, vision, values, operating principles and procedures including knowledge of existing and planned markets, major business functions, products and services and related strategies.
• Possess general knowledge of the US energy industry with a commitment to continuous learning.
• Relate well to all kinds of people; work effectively with individuals and groups at various levels in a constructive and collaborative manner; build and utilize effective working relationships in a matrix environment and across functional, departmental and divisional reporting lines.

Required:

• Excellent verbal and written communication and presentation skills required.
• Excellent reading comprehension skills and the ability to digest and comprehend complex legal documents related to the energy industry.
• Ability to interface with members and customers, internal members of the legal teams, operations teams and various levels of leadership when required.
• Demonstrated ability to produce high-quality work products with extreme attention to detail.
• College graduate with bachelor’s degree or master’s degree or experienced professional with High School Diploma and 7+ years’ work experience or associate’s degree and a minimum of five years’ experience in a client management or program management related position.
• Demonstrated ability to produce high-quality work products with extreme diligence.
• Excellent written and verbal communication and critical thinking skills.
• Must be proficient in Excel, Word, and PowerPoint.
• Paralegal Training.
• Generation and Interconnection Training.
• Salesforce or CRM proficiency.

What’s In It For You?

• This is a unique opportunity to support our client; one of the area’s largest utility companies. Medical benefits and 401K are available.

What’s In It for You?

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from an @yoh.com email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.

Estimated Min Rate: $38.00

Estimated Max Rate: $42.00