Utilities Operations Supervisor - Water & Electric

American Water Works Association; Birmingham (AL); On-site; USD 79,000 - 123,000; Full time

Job summary

The City of Bessemer seeks a Utilities Assistant Operations Manager to assist the Utilities Operations Manager in daily operations of the Utilities Department, serving over 40,000 customers.

You will help plan infrastructure, ensure regulatory compliance, supervise staff, coordinate projects, promote safety, and collaborate with internal departments to maintain reliable water and electric services.

Qualifications

• Bachelor's degree in Engineering, Engineering Technology, Business Administration, or a related field.
• Experience supervising employees, including performance appraisals and disciplinary actions.
• Experience working in a utility under safety standards, codes (OSHA), and/or ADEM guidelines.
• Experience managing distribution construction projects with engineers to determine project specs.
• Experience planning and implementing safety and training sessions.
• Experience monitoring an annual budget and preparing bidding specifications.

Responsibilities

• Provides operational support and strategic leadership across electric and water utility functions, ensuring high service standards and regulatory compliance.
• Assists in budget preparation, monitoring, and administration; reviews expenditure reports and tracks spending.
• Directs planning, execution, and evaluation of electrical and water utility projects and system upgrades.
• Oversees staff by assigning duties, monitoring performance, and coaching.
• Leads development and implementation of staff training programs related to equipment, safety, and service standards.
• Develops policies and goals to enhance efficiency, emergency preparedness, and organizational development.
• Collaborates with internal/external stakeholders and regulators to resolve issues and ensure customer satisfaction.
• Evaluates tools, equipment, and resources to maintain safety and efficiency in field operations.
• Stays informed of industry best practices and regulations to guide improvements.
• Represents the department at industry and community meetings.

Skills

Supervising staff

Performance appraisals

Hiring recommendations

Regulatory compliance

Budget management

Project coordination

Safety training

Education

Bachelor's degree in Engineering, Engineering Technology, Business Administration, or related field

Job description

The City of Bessemer seeks a Utilities Assistant Operations Manager to assist the Utilities Operations Manager in daily operations of the Utilities Department, serving over 40,000 customers.

You will help plan infrastructure, ensure regulatory compliance, supervise staff, coordinate projects, promote safety, and collaborate with internal departments to maintain reliable water and electric services.