Utilities Billing & Customer Care Specialist

US Water Services Corporation; Florida; On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/long-term disability

Paid time off

Holiday pay

401k with company match

Job summary

U.S. Water Services Corporation in Florida seeks a detail-oriented billing clerk to support meter readings, invoicing, and customer inquiries. The role involves processing readings, preparing invoices, and handling delinquent accounts in a fast-paced utility environment.

Requires a high school diploma or GED with 3 years of clerical or billing experience; proficient in office software and accurate data handling. We offer a comprehensive benefits package and a competitive hourly wage.

Qualifications

• High school diploma or GED required.
• Experience in general office or accounting clerical work, plus billing experience a plus.
• Proficiency with standard office software and good numerical accuracy.

Responsibilities

• Process meter readings, prepare work orders and customer billings; review billing reports.
• Generate invoices and mail them according to postal regulations.
• Respond to customer inquiries on service changes, liens and past due balances.
• Download delinquent account data and prepare cutoffs for meter readers.

Skills

Customer service

Communication

Office administration

Billing and invoicing

Data entry

Education

High school diploma or GED

Tools

Lotus

Neopost mailing machine

Job description

U.S. Water Services Corporation in Florida seeks a detail-oriented billing clerk to support meter readings, invoicing, and customer inquiries. The role involves processing readings, preparing invoices, and handling delinquent accounts in a fast-paced utility environment.

Requires a high school diploma or GED with 3 years of clerical or billing experience; proficient in office software and accurate data handling. We offer a comprehensive benefits package and a competitive hourly wage.