Usher

Dallas Symphony Association Inc; Dallas (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Benefits package

Free onsite parking

Complimentary tickets

Job summary

The Dallas Symphony Orchestra is seeking an Usher to provide exemplary customer service for patrons at the Morton H. Meyerson Symphony Center. You will assist guests, direct them to seating, distribute programs, and maintain a welcoming atmosphere during performances.

This role requires flexibility to work evenings, weekends and holidays, with on-site duties and the possibility of complimentary concert tickets when available.

Qualifications

• High school Diploma required.
• Ability to work various hours including holidays, weekends, and evenings.

Responsibilities

• Provide exemplary customer service to all patrons.
• Direct patrons to seating locations and escort them to their seats.
• Distribute program books and inserts as needed.
• Scan patron tickets upon entry and assist with seating.

Education

High school Diploma

Job description

Description

Summary of Position

The essential responsibility of the Usher is to provide exemplary customer service for all patrons of the Morton H. Meyerson Symphony Center under every circumstance. The position is intended to provide prompt, efficient, professional and courteous assistance to Symphony Center patrons, guests, and clients. Other responsibilities include directing patrons to seating locations. Follow procedures and policies, etc.

Essential Duties

• Exhibit the highest degree of customer service to all patrons under every circumstance.


• Ensure the safety and well-being of all patrons at every performance and event.


• Be available for regularly scheduled events on the performance calendar.


• Distribute program books and program book inserts as needed to appropriate hall locations. Place inserts into program books.


• Scan patron tickets upon entering the hall and escort patrons to their seats.


• Be familiar with all aspects of the Morton H. Meyerson Symphony Center to be able to provide necessary information to patrons.


• Be familiar with handling ticket problems and be able to handle patron complaints. Problem solve and take initiative in conflict, crisis, and emergency situations.

Requirements

• High school Diploma


• Ability to work various hours, including holidays, weekends, and evenings.

The Dallas Symphony Orchestra offers a competitive benefits package, free onsite parking, and access to complimentary concert tickets when available.

The Dallas Symphony Orchestra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The Dallas Symphony Orchestra is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. EOE- Equal Opportunity Employer