Usher

Anaheim Ducks Hockey Club

Anaheim (CA)

On-site

USD 26,174 - 30,307

Full time

14 days+

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Job summary

The Honda Center is seeking enthusiastic ushers to provide excellent customer service to guests in Anaheim, California. Ushers must maintain the venue’s safety and a positive guest experience during events. Starting hourly rate is $19.50.

Responsibilities include ticket taking and verification, seating assistance, elevator support, directions, and friendly guest interaction. Requirements: High School diploma or equivalent; minimum 18 years old; strong interpersonal skills; ability to stand and

Qualifications

High School diploma or equivalent required.
Minimum 18 years of age.
Excellent interpersonal and diplomatic skills.
Ability to climb stairs and walk/stand for long periods.
Flexibility to work nights, weekends and holidays.
Experience in client-facing customer service preferred.

Responsibilities

Assist guests at events and seating areas.
Ticket verification and guest directions.
Maintain safety and respond to emergencies.
Support elevator and venue navigation.
Provide friendly, personal service throughout events.

Skills

Customer service

Interpersonal skills

Stairs climbing

Stand long hours

Flexible schedule

Teamwork

Education

High School Diploma or Equivalent

Job description

Join our team to help create and develop the future of live entertainment and sports in Orange County!

Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Job Title:

Usher

The starting hourly rate for this position is $19.50 per hour.

The Honda Center is looking for enthusiastic ushers to provide excellent customer service to ourguests.Ushers must maintain the Honda Center’s quality standards in creating a safe, fun, and seamless experience for all the guests.It is our goal to make our guests’ experience at the Honda Center as enjoyable and pleasant as possible. An usher presents a friendly and personal demeanor to guests at all times and is readily able to assist at all times.The ideal candidate will have experience with client-facing, in-person customer service.

Responsibilities

Ushers are responsible for assisting guests at various public gatherings or entertainment events
Duties within Event Services include ticket taking, ticket verification, club, suite and general seating assistance, elevator assistance, program distribution, facility locatorsuch as restrooms andallother guest relations
Entry process into the Honda Centerallowingguests’event access, verification of valid tickets, scanner usage/knowledge, providing general directions and assisting with handouts including lifting and moving boxes to various locations
Responsible for avariety of areas including elevators, stairwells, aisles,and lobbies
Usher will conduct ticket verificationfor assigned section, direction to specific seat, assist with resolving ticket issues and those requiring special seating needs
Stand at the top of assigned section with the regular intervals of walking up and down the stairs to ensure guest needs are being met
Responds in a timely mannerto the guests needs and reports any concerns to the supervisor
Ushers maybe assigned to work in confined areassuch aselevators
Follows proper procedures during evacuations and emergencies
Performs other related duties as assigned

Skills

High School diploma or equivalent
Minimum 18 years of age
Must possess excellent interpersonal skills and diplomacy
Ability to climb up and down stairs at varying inclines
Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
Ability to walk and/or stand for extended periods of time
Flexible schedule – candidates must be able to work 80% of all monthly events; ability to work nights, weekends and holidays as required
Ability to stand for extended periods of time
Ability to work in various climates

Knowledge, Skills and Experience

Education - High School Diploma or Equivalent

Experience Required - 0-1 Year

MR2026

Company:

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Thanks for your interest in becoming part of OCVIBE!

The official LinkedIn page of the Anaheim Ducks Hockey Club!

The Anaheim Ducks are a professional ice hockey team in the NHL's Western Conference, based in Anaheim, California, and play at the Honda Center.

Spectator Sports Performing Arts and Spectator Sports Entertainment Providers

Company size 201–500 employees

Company type Privately held Founded 1993

Total funding 0

Momentum

Team growth

Momentum

Team growth

6% in 12 mo