Suite Attendant

Honda Center; United States; On-site; USD 26,174 - 28,929; Full time

Job summary

Honda Center is seeking a Suite Attendant to support guest experiences during events. You will transport food, organize beverages, and keep suites clean and well-stocked, all while delivering friendly service to suite guests.

The role requires 0-1 year of experience, a high school diploma or equivalent, and the ability to work a flexible schedule for concerts, games, and events at our Anaheim, CA venue. Training includes safety and sanitation standards and teamwork with the F&B department.

Qualifications

• Education: High School Diploma or Equivalent.
• Experience Required: 0-1 Year.
• On-site role at Honda Center.

Responsibilities

• Transport pre-ordered food from the pantry to the suites via a tri-level cart.
• Organize refrigerators with correct beverage orders.
• Clean the suites after guests leave.
• Maintain clear communication with the Pantry Coordinators.
• Clean Pantry/maintain a clean and organized workspace.
• Complete the assigned side work for the night.
• Visit the warehouse on the service level as needed to acquire items low in stock.
• Professionally communicate with suite guests during order delivery.
• Assist suite attendants with their needs during periods of high sales volume.
• Keep up to date knowledge of the food and beverage menu items and accompaniments.
• Be comfortable with the arena and know how to navigate personally, as well as assist guests.
• Support any other Food & Beverage departments as needed.
• Other tasks as assigned by supervisors and/or managers.
• Help maintain and ensure excellent customer service.
• Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department, including but not limited to: Social distancing, Use of face mask/covering when in common areas, gloves when handling guest food, cleaning and sanitizing high-contact surfaces, frequent handwashing.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Organizational skills

Flexible schedule

Teamwork

Adaptability

Education

High School Diploma or Equivalent

Job description

A great experience starts with you! Honda Center welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests. Whether you’re looking to create a great guest experience at a concert, support business growth and development, work behind-the-scenes during an Anaheim Ducks game, or anything in-between, this is your opportunity to start the next chapter of your career story and help create a one-of-a-kind fan experience at Honda Center.

Job Title: Suite Attendant

Pay Details: The starting hourly rate for this position is $19.50 per hour.

Responsibilities

• Transport pre-ordered food from the pantry to the suites via a tri-level cart
• Organize refrigerators with correct beverage orders
• Clean the suites after guests leave
• Maintain clear communication with the Pantry Coordinators
• Clean Pantry/maintain a clean and organized workspace
• Complete the assigned side work for the night
• Visit the warehouse on the service level as needed to acquire items low in stock
• Professionally communicate with suite guests during order delivery
• Assist suite attendants with their needs during periods of high sales volume
• Keep up to date knowledge of the food and beverage menu items and accompaniments
• Be comfortable with the arena and know how to navigate personally, as well as assist guests
• Support any other Food & Beverage departments as needed
• Other tasks as assigned by supervisors and/or managers
• Help maintain and ensure excellent customer service
• Follow, adhere, and practice the Safety and Sanitation standards set forth by the Food & Beverage Department, including but not limited to:
  • Social distancing
  • Use of face mask/covering when in common areas, presence of guests, and where Social Distancing is not possible
  • Use of gloves when handling guest food or beverage
  • Cleaning and sanitizing high-contact surfaces that are frequently used by guests and fellow employees
  • Frequent handwashing, regardless of the use of gloves

Skill Requirements

• Previous restaurant or arena work is recommended but not required
• Possess excellent written and verbal communication skills
• Ability to multi-task
• Strong attention to detail and proven customer service skills
• Exceptional organization and prioritization are a must
• Work a flexible schedule, as hours are subject to change each week
• Work schedules are based on scheduled games, concerts, and other events
• Must be able to work in an environment with fluctuating temperatures

Qualifications

• Education: High School Diploma or Equivalent
• Experience Required: 0-1 Year

This position is on-site.

Company: Anaheim Arena Management, LLC (F&B)

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws.

We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Mission To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects.

Values

• Be Safe
• Do the Right Thing
• Be Generous
• Include Everyone
• Make it Easy
• Be Bold

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Honda Center Celebrating over 25 years in the heart of Orange County, Honda Center stands as one of the premier entertainment and sports venues in the country. Home to the 2007 Stanley Cup champion Anaheim Ducks, the arena annually hosts top-name concerts, exciting sporting events, and family favorites. In just the past few years, sold-out crowds have filled the arena for events like UFC, The Rolling Stones, Justin Timberkle,Garth Brooks, Twenty One Pilots, and more. Since opening in 1993, Honda Center has hosted over 3,500 events and more than 35 million guests have walked through its doors.

Our History

Owned by the city of Anaheim, Honda Center officially opened as Anaheim Arena on June 19, 1993, with a sold-out Barry Manilow concert. In October of that same year, the venue was renamed Arrowhead Pond and hosted the first Mighty Ducks of Anaheim game. The year 2005 began a new era as Henry and Susan Samueli took ownership of both the team and the venue management company, Anaheim Arena Management, LLC. In 2006, the official name of the arena changed to Honda Center, along with the team to Anaheim Ducks.

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