User Researcher

Triwill Group; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

Triwill Group is seeking a User Researcher based in the United States to uncover user needs and translate research into actionable insights for product teams.

You will conduct qualitative research across complex digital products and services, focusing on discovery and usability. You will collaborate with designers, product managers, and engineers to shape user-centered strategies, ensuring accessibility and intuitive solutions that meet real user needs.

Responsibilities

• Conduct qualitative research across digital products and services to uncover user needs.
• Translate research findings into actionable product insights and recommendations for design and strategy teams.
• Collaborate with designers, product managers, strategists, and engineers in a human-centered environment.
• Focus on discovery and usability evaluation to inform decisions and enhance accessibility.

Job description

Description:

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a User Researcher based in the United States.

This role offers the opportunity to shape meaningful digital experiences by uncovering user needs and transforming research into actionable product insights.
You will conduct qualitative research across complex digital products and services, helping teams make informed design and strategy decisions.
The position focuses on discovery, usability evaluation, stakeholder collaboration, and translating user feedback into practical recommendations.
You will work closely with designers, product managers, strategists, and technical teams in a collaborative, human-centered environment.
This opportunity is ideal for an experienced researcher who enjoys solving complex problems and bringing clarity to ambiguous challenges.
You will contribute to impactful projects while ensuring solutions are accessible, intuitive, and aligned with real user needs.