User Experience Writer

Brooksource; United States; Remote; Full time

Job summary

Brooksource is seeking a UX Writer to enhance digital experiences in the insurance sector. This fully remote, 12-month contract role requires strategic and empathetic content creation, transforming complex policy information into clear user experiences. Ideal candidates will have experience in content design and a strong understanding of accessibility standards.

Benefits

Vision insurance

Medical insurance

Qualifications

• 3+ years of experience in a digital product environment.
• Strong portfolio of UX writing samples.
• Experience working in regulated industries preferred.

Responsibilities

• Write/edit user-focused content for insurance platforms.
• Collaborate with designers to integrate content seamlessly.
• Ensure content meets accessibility standards.

Skills

UX writing

Content design

Technical writing

Collaboration

Understanding of accessibility standards

Education

Bachelor’s degree in English, Journalism, or related field

Tools

Figma

Adobe Creative Suite

Job description

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This range is provided by Brooksource. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50.00/hr - $55.00/hr

UX Writer

12 month contract

Fully Remote or based out of San Antonio

We’re looking for a strategic, empathetic, and detail-oriented UX Writer to join our Insurance Experience Design team. In this role, you’ll shape content across digital experiences that support our members in understanding, selecting, and managing their insurance policies. You’ll collaborate with cross-functional teams including designers, researchers, product managers, and engineers to craft clear, consistent, and accessible language that reflects our mission.

Key Responsibilities:

• Write and edit user-focused content for our client’s insurance platforms (web and mobile), including microcopy, UI labels, error messages, help content, and transactional emails.
• Collaborate with product designers using tools like Figma to ensure content is integrated seamlessly into designs.
• Use Adobe Creative Suite to support content presentation needs, such as visual storytelling or documentation.
• Ensure all content meets accessibility standards (WCAG) and contributes to an inclusive digital experience for all users.
• Participate in usability testing and apply insights to improve clarity and usability of content.
• Advocate for a consistent voice, tone, and terminology across all insurance-related experiences.
• Work closely with legal, compliance, and marketing teams to ensure content accuracy and alignment with regulatory standards.

Required Qualifications:

• Bachelor’s degree in English, Journalism, Communication, Human-Computer Interaction, or related field (or 4+ years of equivalent work experience).
• 3+ years of experience in UX writing, content design, or technical writing in a digital product environment.
• Proficiency with Figma and Adobe Creative Suite (particularly Illustrator, InDesign, or XD).
• Strong understanding of accessibility standards and best practices in digital content.
• Portfolio of UX writing samples showcasing clear, concise, and user-centered content across platforms.

Preferred Qualifications:

• Experience working in insurance, finance, or other highly regulated industries.
• Familiarity with content management systems and design systems.
• Understanding of agile development and working within cross-functional teams.

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Design, Writing/Editing, and Consulting

• Industries

  IT Services and IT Consulting, Technology, Information and Media, and Writing and Editing

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Inferred from the description for this job

Vision insurance

Medical insurance

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