Technical Writer

CapeTalent; United States; Remote; Full time

Job summary

CapeTalent is seeking a Technical Writer for a 3-month remote contract. The ideal candidate will have 3-5 years of experience in documentation, proficiency in MadCap Flare, and strong skills in HTML/CSS. Responsibilities include creating user manuals, ensuring documentation standards, and collaborating with internal teams to maintain compliance. This position offers flexibility and focuses on producing quality deliverables.

Benefits

Computer provided

Qualifications

• 3-5 years of documentation or technical writing experience.
• Intermediate knowledge of HTML/CSS, strong knowledge preferred.
• Experience producing documentation in an Agile environment.

Responsibilities

• Create, edit, and coordinate process documentation and user manuals.
• Work collaboratively with teams to align documentation.
• Write SOPs related to compliance and change management.

Skills

Documentation

Technical Writing

Communication

Analysis

Adaptability

Tools

MadCap Flare

HTML/CSS

Visio

SharePoint

Job description

Technical Writer (Contract, Remote)

CapeTalent is not your average staffing agency—we connect top-tier Learning & Development talent with Fortune 1000 companies to build engaging, impactful training programs.

Contract Details

Remote @ 40 hours per week starting June 23, 2025 for 3 months

United States candidates ONLY

3 month contract

Schedule is 9-5pm EST with daily communication via Teams

$45 per hour on a 1099 / C2C

Computer provided

Portfolio MUST be included.

Required recent experience with; MadCap Flare, HTML/CSS, Visio, and SharePoint.

About the Role

The Technical Writer plays a crucial role in the successful rollout of documentation deliverables. This position involves creating, editing, and coordinating comprehensive process documentation, user manuals, technical guides, and help topics. Flexibility and adaptability to new information or direction are essential. The Technical Writer supports internal frameworks by coordinating documentation related to compliance, audits, and quality processes. Required experience with; MadCap Flare, HTML/CSS, Visio, and SharePoint.

What You'll Do

• Work collaboratively with documentation and external teams to align documentation with approved source information.
• Write help topics and other documentation that support the business as needed.
• Comply with and help enforce documentation standards, policies, and procedures.
• Report status, issues, and risks to the Documentation Lead on a regular basis.
• Write SOPs related to process compliance and change management.
• Ensure documentation is well-maintained in collaboration with the Documentation Lead.
• Perform ad-hoc activities as required.
• Create visual aids such as diagrams and charts to assist readers in understanding complex concepts.
• Contribute to the development and maintenance of style guides and templates for consistency.

What We're Looking For

• 3 – 5 years of documentation or technical writing experience, preferably with MadCap Flare experience.
• Intermediate knowledge of HTML/CSS. Strong knowledge is preferred.
• Experience producing documentation in an Agile environment.
• Excellent written and verbal communication skills.
• Detail oriented, organized and prioritizes effectively.
• High level of self-motivation and desire to grow in the role.
• Ability to work effectively both independently and cooperatively in a virtual team environment.
• Solution oriented with strong analysis skills.
• Able to critically evaluate information from multiple sources.
• Working knowledge of process mapping and change management is preferred.
• Considerable familiarity with common software tools, specifically Microsoft Office applications, including Visio, SharePoint; experience with MS Teams is a plus.