User Data Growth Analytics Lead

ResMed Inc; United States; Hybrid; USD 117,000 - 175,000; Full time

Benefits offered by this job

Medical, dental, vision, life, AD&D, &

HSA, FSA, commuter benefits

401(k), ESPP, and tuition assistance

Flexible work arrangements

14 paid holidays

caregiver leave

Job summary

ResMed Inc in United States is hiring for a User Data Growth Analytics Lead to define the analytics foundation, connect engagement and retention metrics to demand and revenue, and collaborate across Finance, Product and Commercial teams to drive growth for millions of active users.

The role focuses on building scalable data products, advancing forecasting models, and delivering actionable insights to leadership, with a consumer-first lens in healthcare and a strong emphasis on experimentation

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Statistics, Data Analytics, Computer Science, or a related field.
• 7+ years of experience in business intelligence, growth, or user analytics, including leadership of complex analytical programs or teams.
• Expertise with large longitudinal datasets, lifecycle and retention analysis, and driver-based forecasting.
• Advanced SQL and analytical skills, with proficiency in Power BI/Tableau, Excel, Python, or similar tools.
• Strong business and financial acumen, capable of translating behavioral data into forecast impact.
• Demonstrated ability to align cross-functional stakeholders and influence decision-making through clear, data-driven narratives.
• Comfort working in ambiguity, curious mindset, and collaborative style that turns analytics into outcomes.

Responsibilities

• Define the analytics foundation - Own and evolve the measurement framework for our user base, shaping clear KPIs for engagement, retention, and experience enhancement across connected platforms.
• Tell the story behind the data - Build cohort and lifecycle analyses to explain user behaviors, identify growth opportunities, and clarify what drives retention or churn.
• Translate insight into financial impact - Link user dynamics to commercial performance, connecting engagement and retention metrics directly to demand and revenue outcomes.
• Drive cross-functional visibility, insights, and accountability – Partner across Product, Marketing, Finance and Commercial teams to analyze business performance, identify drivers of growth and retention, and align actions to improve outcomes.
• Elevate actionable insights to leadership to inform strategic decisions, drive cross-functional accountability, and strengthen business performance.
• Shape scalable data products - Collaborate with Data and Technology partners to improve data quality, streamline KPI governance, and develop reliable, curated datasets and dashboards that enable self-service analytics across teams.
• Move fast, measure impact, and evolve - Discover opportunities in the data, test hypotheses, measure results, and quickly refine strategies based on what the insights reveal.
• Build agile forecasts and size opportunities - Develop models to measure potential impacts of strategic efforts—estimating how movement in retention, resupply, or engagement metrics could translate into revenue uplift or cost efficiency.
• Drive accountability through always-on measurement - Create visibility with regular tracking and interpretation of performance trends. Go beyond reporting, explaining why metrics shift and what actions should follow.
• Champion thought leadership - Represent Retain & Expand analytics in leadership forums, act as a strategic partner in business planning, and guide discussions on how to measure success across Resmed’s evolving user base.

Skills

Analytics leadership

SQL

Power BI/Tableau

Python

Retention analysis

Forecasting

Cross-functional collaboration

Education

Bachelor’s degree in Business, Finance, Economics, Statistics, Data Analytics, Computer Science, or related field

Tools

Power BI

Tableau

Excel

Job description

Drive user growth by turning analytics into business impact At Resmed, you’ll transform how we understand and grow our connected-device user base. As the User Data Growth Analytics Lead, you’ll lead the measurement framework that explains what drives user engagement, retention, and expansion—and how those dynamics connect directly to demand and revenue. In this role, you’ll help Resmed make smarter, faster decisions about how to grow value across millions of active users. You’ll collaborate across Finance, Product, and Commercial teams to connect insights from our digital ecosystem, including myAir and AirView, with the financial performance that drives our continued growth. Your analysis will shape trusted metrics, forecasting models, and next-generation analytics products that help connect patient engagement to commercial outcomes. You’ll bring a consumer-first lens to healthcare, building experimental approaches that move quickly from analysis to action. This is your chance to help Resmed evolve the way we measure and grow user outcomes—by teaching us new ways to think about engagement and retention.

What you’ll do

• Define the analytics foundation - Own and evolve the measurement framework for our user base, shaping clear KPIs for engagement, retention, and experience enhancement across connected platforms.
• Tell the story behind the data - Build cohort and lifecycle analyses to explain user behaviors, identify growth opportunities, and clarify what drives retention or churn.
• Translate insight into financial impact - Link user dynamics to commercial performance, connecting engagement and retention metrics directly to demand and revenue outcomes.
• Drive cross-functional visibility, insights, and accountability – Partner across Product, Marketing, Finance and Commercial teams to analyze business performance, identify drivers of growth and retention, and align actions to improve outcomes.
• Elevate actionable insights to leadership to inform strategic decisions, drive cross-functional accountability, and strengthen business performance.
• Shape scalable data products - Collaborate with Data and Technology partners to improve data quality, streamline KPI governance, and develop reliable, curated datasets and dashboards that enable self-service analytics across teams.
• Move fast, measure impact, and evolve - Discover opportunities in the data, test hypotheses, measure results, and quickly refine strategies based on what the insights reveal.
• Build agile forecasts and size opportunities - Develop models to measure potential impacts of strategic efforts—estimating how movement in retention, resupply, or engagement metrics could translate into revenue uplift or cost efficiency.
• Drive accountability through always-on measurement - Create visibility with regular tracking and interpretation of performance trends. Go beyond reporting, explaining why metrics shift and what actions should follow.
• Champion thought leadership - Represent Retain & Expand analytics in leadership forums, act as a strategic partner in business planning, and guide discussions on how to measure success across Resmed’s evolving user base.

What you bring

• Bachelor’s degree in Business, Finance, Economics, Statistics, Data Analytics, Computer Science, or a related field
• 7+ years of experience in business intelligence, growth, or user analytics, including leadership of complex analytical programs or teams
• Expertise with large longitudinal datasets, lifecycle and retention analysis, and driver-based forecasting
• Advanced SQL and analytical skills, with proficiency in Power BI/Tableau, Excel, Python, or similar tools
• Strong business and financial acumen, capable of translating behavioral data into forecast impact
• Demonstrated ability to align cross-functional stakeholders and influence decision-making through clear, data-driven narratives
• Comfort working in ambiguity, curious mindset, and collaborative style that turns analytics into outcomes

Nice to have

• Experience in fast-moving consumer tech, subscription, or app-based businesses
• Experience connecting user or customer behaviors to demand, lifetime value, or revenue drivers
• Familiarity with enterprise data governance and regulated datasets

What sets you apart

• Analytical Storytelling - You translate complex insights into powerful business narratives
• Commercial Acumen - You connect user metrics to unit, revenue, and forecast outcomes
• Scrappy Experimentation - You move quickly, test ideas, and learn from data
• Collaborative Influence - You build trust and alignment across technical and business teams
• Curiosity - You never stop asking what changed in the data and why it matters
• Human-Centered Thinking - You focus on how user behaviors drive real-world impact

Why join Resmed

At Resmed, we’re shaping the future of connected health technology. You’ll join a team driven by purpose—helping millions of people live healthier, more connected lives through better sleep and respiratory care. Here, analytics is not just about metrics; it’s about improving lives through clarity, connection, and growth. You’ll have the freedom to experiment, learn, and help redefine how data guides healthcare innovation.

Benefits and Compensation

At Resmed, we're shaping the future by investing in our people through competitive pay, flexible work arrangements, and programs that support personal and professional growth.

Benefits (employees regularly scheduled to work 30+ hours per week) include: Medical, dental, vision, life, AD&D, and disability insurance HSA, FSA, commuter benefits, and sleep care management 401(k), ESPP, EAP, and tuition assistance

Time off – based on input from recruiter / will be updated by agent

14 paid company holidays

Up to 14 weeks primary caregiver leave or 2 weeks secondary caregiver leave

Compensation: Compensation is based on geographic location, qualifications, experience, skills, and internal equity. For positions outside the U.S., compensation is aligned to local market conditions. Resmed generally does not hire at or near the top of the pay range.

Pay Range: 117,000.00 - 175,000.00 USD Annual Eligible employees may have the opportunity to participate in incentive compensation programs, subject to applicable plan terms and eligibility requirements.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.