Director, Engineering Business Operations

ResMed Inc; California; On-site; USD 205,000 - 307,000; Full time

Job summary

ResMed Inc. is seeking a Director of Engineering Business Operations to strengthen how the Engineering organization sets priorities, measures performance, and translates strategy into action. You will create an enterprise KPI framework, executive dashboards, and health plans, partnering across Engineering, Finance, Product, Strategy, and HR.

You will drive operating rhythm, invest in capability gaps, and align resources with high-value opportunities to improve performance and business outcomes.

Qualifications

• 10+ years in engineering/ops, strategy and operations, or organizational transformation in a tech company.
• Bachelor's and graduate degree in engineering, business, or equivalent.
• Experience leading large-scale transformation from strategy to execution with measurable improvements.
• Strong grasp of modern software engineering and engineering effectiveness metrics.
• Exceptional analytical skills turning complex data into clear executive insights.
• Proven KPI framework and executive dashboard development.
• Strong financial acumen, including budgets, workforce planning, and investments.
• Experience leading cross-organizational initiatives without direct authority.
• Ability to bridge detailed analysis and executive strategy.
• Proven ability to influence senior leaders and navigate dynamics.

Responsibilities

• Define and own Engineering KPIs across delivery, quality, reliability, productivity, efficiency, organizational health, and investment.
• Build executive dashboards revealing performance trends, risks, improvements, and progress against outcomes.
• Establish measurement definitions, data sources, and practices across engineering.
• Analyze performance patterns, identify root causes, and translate into actionable recommendations.
• Lead engineering excellence initiatives to improve software delivery, productivity, quality, and reliability.
• Create frameworks for assessing engineering maturity and benchmarking performance.
• Partner with Finance and HR to align investment with product strategy.
• Translate strategy into measurable objectives and execution plans.
• Coordinate complex initiatives across engineering, products, and functions.
• Design the Engineering Leadership Team operating cadence with reviews and governance.

Skills

Engineering Operations

Strategy & Operations

Finance

Organizational transformation

Executive reporting

Education

Bachelor's degree

Graduate degree

Job description

Turn engineering insight into decisions that improve performance and impact. As Director, Engineering Business Operations, you will strengthen how Resmed’s Engineering organization sets priorities, measures performance, and turns strategy into action. Partnering with the VP of Engineering, Provider Solutions and the Engineering Leadership Team, you will connect engineering performance, organizational health, investment, and business outcomes. Your key deliverables will include an enterprise Engineering KPI framework, executive dashboards, engineering excellence initiatives, organizational health plans, and an operating rhythm that creates clarity and accountability. Sitting at the intersection of Engineering, Finance, Product, Strategy, and HR, this is not a traditional reporting or program management position. You will apply independent judgment, challenge assumptions, and translate complex information into recommendations that help leaders direct resources toward the highest-value opportunities.

What You’ll Do

• Define and own Engineering KPIs across delivery, quality, reliability, productivity, efficiency, organizational health, and investment.
• Build executive dashboards that reveal performance trends, emerging risks, improvement opportunities, and progress against business outcomes.
• Establish consistent measurement definitions, data sources, and practices across engineering organizations.
• Analyze performance patterns, identify root causes of inefficiency, and translate findings into clear recommendations and measurable improvement targets.
• Lead cross-organizational engineering excellence initiatives that improve software delivery, developer productivity, quality, reliability, and operational maturity.
• Create frameworks for assessing engineering maturity and benchmarking performance and practices internally and externally.
• Establish an organizational health framework covering structure, capabilities, leadership capacity, and workforce sustainability.
• Partner with Engineering leadership and HR to identify capability gaps, structural barriers, and future organizational needs aligned with product and business strategy.
• Develop prioritized organizational improvement plans with clear investment requirements, measurable outcomes, and mechanisms for assessing the effectiveness of change.
• Partner with Finance, HR, and Product on annual planning, budgeting, forecasting, and strategic workforce planning.
• Connect engineering investment, headcount, capacity, and cost with delivery performance and broader business outcomes.
• Evaluate resource allocation, organizational structure, location strategy, insourcing, outsourcing, and investment trade-offs to support leadership decisions.
• Translate Engineering strategy into measurable objectives, initiatives, and execution plans, driving priority work from concept through completion.
• Coordinate complex initiatives across engineering organizations, products, and functions while addressing barriers and competing priorities.
• Design and lead the Engineering Leadership Team’s operating cadence, including business reviews, strategy reviews, KPI reviews, planning, governance, and performance assessments.
• Provide leaders with timely, decision-ready insight into priorities, risks, accountability, and organizational performance.

What You Bring

• 10+ years of progressive experience in Engineering Operations, Business Operations, Strategy and Operations, Finance, or organizational transformation within a complex technology organization.
• A bachelor’s degree and a graduate degree in engineering, business, or an equivalent field.
• Experience leading large-scale or enterprise transformation from strategy through execution, delivering measurable improvements in performance, efficiency, or business outcomes.
• Strong understanding of modern software engineering organizations and the ways engineering effectiveness can be measured.
• Exceptional analytical capability, with the ability to turn complex datasets into clear, actionable executive insight.
• Demonstrated success developing KPI frameworks, executive dashboards, and performance management processes.
• Strong financial and business acumen, including experience with budgets, workforce planning, investment decisions, or business cases.
• Success leading complex, cross-organizational initiatives without relying on direct authority.
• Ability to move confidently between detailed analysis and executive-level strategic conversations.
• Proven ability to influence senior leaders and navigate complex organizational dynamics.

What Sets You Apart

• Independent judgment: You form a clear point of view, challenge assumptions constructively, and help leaders make stronger decisions.
• Clarity in ambiguity: You bring structure to complex questions and give teams a practical path forward.
• Outcome orientation: You define success in measurable terms and maintain focus on meaningful organizational and business results.
• Constructive influence: You build alignment across competing priorities while keeping difficult decisions moving.
• Personal accountability: You take ownership from initial insight through execution and sustained improvement.

Why Join Resmed

At Resmed, your work will help an Engineering organization make better decisions about where and how it invests its talent, capacity, and resources. By strengthening execution, effectiveness, and accountability, you will support the innovation behind our mission to help people breathe better and live healthier, longer lives. This is an opportunity to shape how Engineering operates at scale, influence high-value investment decisions, and turn insight into measurable change.

Benefits and Compensation

At Resmed, we're shaping the future by investing in our people through competitive pay, flexible work arrangements, and programs that support personal and professional growth. Benefits include: Medical, dental, vision, life, AD&D, and disability insurance HSA, FSA, commuter benefits, and sleep care management 401(k), ESPP, EAP, and tuition assistance Flex time off for salaried employees 11 paid holidays plus 3 floating holidays Up to 14 weeks primary caregiver leave or 2 weeks secondary caregiver leave

Compensation: Compensation is based on factors including geographic location, qualifications, experience, skills, and internal equity.

Pay Range: $205,000 - $307,000 USD Annual Resmed generally does not hire at or near the top of the pay range.

For remote positions outside the U.S., compensation is determined based on geographic location, qualifications, experience, and skills.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.