Used Parts Specialist

Gregory Poole; Washington (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Gregory Poole in Washington is seeking a proactive coordinator to manage used parts and export activities. You will acquire surplus and used parts, process orders by phone and in person, and drive sales through proactive outreach.

The role emphasizes accurate remittance and strict adherence to Caterpillar export policy. The position requires strong communication, experience with salvage auctions, and proficiency in MS Office.

Qualifications

• Two-year degree in business management or equivalent with experience in parts counter and salvage auctions.
• Strong communication and customer-service skills.
• Experience with inventory and export processes is a plus.

Responsibilities

• Coordinate used parts inventory and acquisition from surplus vendors and auctions.
• Receive orders by phone, mail, and in person from customers.
• Solicit orders and develop used parts business through calls to customers.
• Search inventory systems to fill orders and sell used parts.
• Prepare remittance for export customers and ensure accounts are current.
• Ensure export customers comply with Caterpillar policy.

Skills

Clear communication

Education

Two-year college degree in business management

High school diploma with 5 years of parts counter and machine acquisition/salvage auction experience

Tools

MS Office

Job description

PRIMARY FUNCTION

This position is responsible for coordinating used part and export activities in the Washington store. Associate is responsible for the acquisition of new surplus, used parts and machines thru the direct purchase from auctions, equipment brokers and salvage from insurance companies. Manage the export services for Gregory Poole in a transparent and efficient manner to ensure compliance with Caterpillar policy. Another primary function is to ensure that the funds from these customer’s purchases are remitted quickly and accurately.

ESSENTIAL DUTIES

• Coordinating used parts inventory needs thru acquisition of new surplus and used parts
• Receives orders by telephone, mail and in person customers
• Initiates calls to customers to solicit orders and generate used parts business
• Work network members inventory listing and search systems network to fill customer order and sell Used Parts inventory
• Purchase current machines for GPEC customers used parts needs by machine population in our territory
• Actively seeks additional sales opportunities by selling unique, obsolete and surplus inventory
• Promotes additional used parts sales through counter sales and service departments
• Ensure any customer request are complete to critical customer requirements
• Prepare remittance for export customers and ensure the accounts are current within standards.
• Ensure all export customers are set up in compliance with Caterpillar Export Policy.

SPECIALIZED RESPONSIBILITIES

• Buying used equipment and /or surplus parts for used parts inventory
• Coordinating used parts sales for auctions
• Filling in for used parts manager and sale representatives when needed
• Developing out of territory used parts sales and related contacts
• Following used equipment market trends and pricing
• Keep a list of export customers on Outlook
• Do a monthly spread sheet on export customer purchases
• Send out statement to all export customers toward the end of the month
• Prepare price files for export customers
• The bargain list items are sent to us in excel format, reworked and sent out to our registered customers
• Oversee tire purchases and shipments to customers.
• Monthly reports:
  • Export customer sales report
  • Quarterly remanufactured Caterpillar rebate credits
  • Reviewing the statements of all Export Customers
  • Manpower Analysis spread sheet for used parts
• Coordinate the placement and maintenance of parts drop buildings
• Coordinate the availability and design of uniform patches
• Coordinate the purchase and design of some floor merchandise
• Worked with export customers to procure needed used items and components
• Work with export customers on quotes and orders both used and new parts

MINIMUM REQUIREMENTS

Education

Two-year college degree in business management with 3 years of parts counter and machine acquisition/salvage auction experience or high school graduate with 5 years of parts counter and machine acquisition/salvage auction experience

Work Experience

See above

Physical

Be able to work all physical duties of warehouse personnel and counter reps; Must be able to clearly communicate in person and by phone with customers; Must be able to stand for long periods of time in auction lines;

Other

Must have intermediate PC software skill and intermediate software skills with the MS Office suite.