Used Car Service Technician (57402)

Parks Automotive Group; Huntersville (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive group is seeking a Used Car Service Technician to perform maintenance and repair orders with high efficiency and quality. The technician will diagnose complex automotive systems and ensure stellar customer service. Ideal candidates will have at least 2 years of mechanical experience and a strong team-oriented mindset in a fast-paced environment.

Qualifications

• At least 2 years of mechanical experience required.
• Excellent communication service skills and essential computer skills.
• Valid driver's license with a good driving record.

Responsibilities

• Perform maintenance and repair orders with efficiency according to standards.
• Diagnose and repair automotive systems including engine, transmission, and brakes.
• Test-drive vehicles and use diagnostic tools.

Skills

Mechanical experience

Communication skills

Team player

Ability to read instructions

Knowledge of vehicle mechanical operations

Job description

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• Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards
• Execute repairs under warranty to manufacturer specifications
• Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.
• Perform multi-point inspections
• Executes the service SOP (Standard Operating Procedures) at all times.
• Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.
• Fix the vehicle right the first time! Make quality checks after each repair.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs
• Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment
• Clock on and off all repair orders as required
• Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology
• Participates in manufacturer-sponsored training programs, schools, and events.
• Adhere to company regulations and keep abreast of recalls, updates, and bulletins.
• Reports machinery malfunctions or defects to supervisor.
• Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.
• Input all vehicle recommendations and complete check sheets in MPI
• Find pricing and availability of needed parts in the 'notes' section in MPI
• Report any safety issues to management and ensure a clean working area
  
  

Job Responsibilities

• Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership standards
• Execute repairs under warranty to manufacturer specifications
• Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical, steering, suspension, brakes, air-conditioning, etc.
• Perform multi-point inspections
• Executes the service SOP (Standard Operating Procedures) at all times.
• Utilizes AutoPoint and keeps all repair orders up to date and strives to maintain at least two recommendations per vehicle.
• Fix the vehicle right the first time! Make quality checks after each repair.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Explain mechanical diagnoses and required repairs in a non-technical manner to service advisors and customers, providing an estimate of the time needed for additional repairs
• Test-drive vehicles before and after repairs and test components and systems using diagnostic tools and special service equipment
• Clock on and off all repair orders as required
• Learn new technical information and techniques in formal training sessions to keep up with rapidly changing technology
• Participates in manufacturer-sponsored training programs, schools, and events.
• Adhere to company regulations and keep abreast of recalls, updates, and bulletins.
• Reports machinery malfunctions or defects to supervisor.
• Ensure the customer's vehicles are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or conditions of the vehicles.
• Input all vehicle recommendations and complete check sheets in MPI
• Find pricing and availability of needed parts in the 'notes' section in MPI
• Report any safety issues to management and ensure a clean working area
  
  

Job Qualifications

• At least 2 years of mechanical experience required
• Manufacture certification is a plus but not required. We train and grow our own!
• Excellent communication service skills and essential computer skills.
• Team player who enjoys working in a fast-paced environment.
• A high level of motivation and demonstrated ability to learn and succeed
• Ability to read and comprehend instructions and information
• Proven knowledge of vehicle mechanical operations
• Valid driver's license with a good driving record

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Motor Vehicle Manufacturing

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