Used Car Sales Manager

Auto Group; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Wellness Program

401(k) with Company Match

Paid Time Off

Paid Holidays

Employee Discounts on Vehicles,Service

Career Growth & Advancement

Job summary

Hunter Automotive Group is seeking a seasoned Used Car Sales Manager in North Carolina to lead the used-vehicle sales team and drive dealership performance. You’ll coach staff, set pricing, and optimize processes to deliver top-tier customer experiences.

The role emphasizes leadership, market knowledge, and teamwork to maximize profitability while maintaining high customer satisfaction and strong workplace culture.

Qualifications

• 3–5 years of automotive sales experience required.
• Previous sales leadership or management experience preferred.
• Strong knowledge of used vehicle sales and dealership operations.
• Experience with used vehicle pricing, inventory, appraisals or merchandising is a plus.
• Proven ability to motivate and develop a sales team.
• Strong negotiation, communication and problem-solving skills.

Responsibilities

• Lead, motivate, and coach the used vehicle sales team to achieve sales and gross profit goals.
• Develop strategies to meet daily, monthly, and annual sales objectives.
• Monitor sales performance, closing ratios, gross profit, and other key performance metrics.
• Train and develop sales consultants on product knowledge, sales techniques, and customer experience.
• Support the team with negotiations, deal structure, and closing opportunities.

Skills

Automotive sales

Sales leadership

Negotiation

Customer service

Communication

Job description

Used Car Sales Manager

Join the Hunter Automotive Group Team

Hunter Automotive Group is looking for an experienced and motivated Used Car Sales Manager to lead our used vehicle sales team and help drive dealership performance.

What You’ll Do

Sales Leadership

• Lead, motivate, and coach the used vehicle sales team to achieve sales and gross profit goals.
• Develop strategies to meet daily, monthly, and annual sales objectives.
• Monitor sales performance, closing ratios, gross profit, and other key performance metrics.
• Train and develop sales consultants on product knowledge, sales techniques, and customer experience.
• Support the team with negotiations, deal structure, and closing opportunities.

Used Vehicle Operations

• Maintain strong knowledge of current used vehicle inventory, market conditions, pricing, and competition.
• Monitor used inventory levels, aging, pricing, and merchandising.
• Work with management and inventory teams to maximize used vehicle profitability and turn.
• Help ensure vehicles are properly priced, displayed, and ready for sale.
• Review trade-ins and vehicle opportunities with the appropriate dealership teams.

Customer Experience

• Assist with customer negotiations and escalated concerns.
• Build strong customer relationships and promote repeat and referral business.
• Ensure the sales process and follow-up procedures are consistently followed.
• Help deliver a professional and positive customer experience from start to finish.

Team & Dealership Support

• Work closely with the General Sales Manager and General Manager to achieve department goals.
• Collaborate with Finance, Service, Parts & other departments.
• Ensure CRM and dealership processes are followed consistently.
• Promote teamwork, accountability and continuous improvement.

What We’re Looking For

• 3–5 years of automotive sales experience required.
• Previous sales leadership or management experience preferred.
• Strong knowledge of used vehicle sales and dealership operations.
• Experience with used vehicle pricing, inventory, appraisals or merchandising is a plus.
• Proven ability to motivate and develop a sales team.
• Strong negotiation, communication and problem-solving skills.
• Results-driven with a strong work ethic and positive attitude.
• Excellent organizational and time-management skills.
• Ability to manage multiple priorities in a fast paced environment.
• Professional appearance and customer focused mindset.

What We Offer

• Competitive Salary + Performance-Based Incentives
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Wellness Program
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Employee Discounts on Vehicles, Service, Parts & Accessories
• Career Growth & Advancement Opportunities
• Professional Development Opportunities
• Employee Appreciation Events & Celebrations
• Closed Sundays
• Positive, Team-Oriented Work Environment

Why Hunter Automotive Group?

At Hunter Automotive Group, our Core Focus is to improve the quality of life for our employees, customers, and community.

We are a fourth-generation, family-owned company that has proudly served Western North Carolina since 1940. With over 180 employees, we are proud to have team members who have built long-term careers with us, with many celebrating more than 10 years with the company.

Our Core Values

• Honesty
• Continuous Improvement
• Strong Work Ethic
• Positive Attitude

If you're an experienced automotive sales leader who understands the used vehicle business and is ready to take the next step in your career,

Hunter Automotive Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.