Used Car Buyer - Crest Honda

Sonic Automotive; Nashville-Davidson (TN); On-site; USD 35,000 - 65,000; Full time

Job summary

Join a forward-thinking automotive company as a Used Car Buyer, where your expertise in customer service and vehicle appraisal will shine. This role focuses on engaging with vehicle owners, appraising their cars, and presenting offers to purchase. With a commitment to professional growth and a supportive environment, you will thrive in a team that values development and promotes from within. Enjoy competitive benefits, award-winning training, and the opportunity to make a significant impact in the automotive industry. If you are passionate about cars and customer satisfaction, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Award Winning Training

Peer to Peer Teamwork

Personal Automotive Concierge Service

Special Car Purchase Benefits

Qualifications

• High level of customer service is essential for success.
• Previous experience in dealership, selling, or marketing is preferred.

Responsibilities

• Interface with vehicle owners to purchase used vehicles.
• Appraise vehicles and provide guidance to sales associates.
• Maintain a follow-up system to encourage repeat business.

Skills

Customer Service

Vehicle Appraisal

Sales Techniques

Market Trend Analysis

Inventory Management Systems

Education

High School Diploma or Equivalent

College Degree (Preferred)

Tools

Automated Inventory Management System

IPads/iPhones

Job description

Used Car Buyer - Crest Honda in Nashville, TN at Sonic Automotive

Job Type: Production

Experience: Associate

About

You're serious about your career, and rest assured you've come to the right place! At Crest Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• We are technology based - most jobs use IPads or IPhones that we provide.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

Used Car Buyer Purpose:

The Used Car Buyer will have a primary responsibility of executing a process which involves prospecting, appraising, and presenting offers to current vehicle owners with the goal of purchasing their vehicles from multiple sources for resale.

Duties and Responsibilities:

• Interfaces with current used vehicle owners from multiple resources with the purpose of purchasing their vehicle.
• Approaches, greets and interfaces with dealership customers to appraise and offer to purchase their current vehicles.
• Utilizes Sonic Automotive automated inventory management system.
• Understands market trends and changes to trends in geographic market.
• Provides guidance and support to dealership Sales Associates as it relates to purchasing used vehicles.
• Appraises used vehicles.
• Attends Trade walks daily.
• Exhibits high level of commitment to guest satisfaction.
• Knows and understands the federal, state and local laws which govern retail automotive sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Attends product and sales training courses as requested by General Manager or Sales Managers.
• Keeps abreast of new products, features, accessories, etc. and their benefits to guests.
• Knows and understands equity and values, and is able to explain depreciation to the guest.
• Introduces guest to sales department personnel to sell them a new vehicle after purchase of their existing vehicle.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
• Maintains a prospect development system of current used vehicle prospects and schedules appointments to appraise and purchase used vehicles.
• Attends sales meetings.
• Maintains a safe work environment.
• Maintains a professional appearance.
• Realizes that the company’s business is built on guest satisfaction and devotes himself/herself to guaranteeing satisfaction to guests.
• Determines management, production and quality requirements by asking questions and listening.
• Attends Sonic meetings as requested.
• Maintains a follow-up system that encourages follow through with assigned project.
• Reports to Supervisor regarding objectives, planned activities, reviews and analyses.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understands the terminology of the business and keeps abreast of technology changes in the product.
• Follows directions from a supervisor.
• Understands and follows work rules and procedures.
• Interacts well with others and be a positive influence on associate and guest morale.

Minimum Qualifications:

• College Degree preferred but not required; High school diploma or the equivalent required.
• High level of customer service is required.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Ability to meet company’s production and quality standards.
• Previous dealership, selling or marketing experience preferred.
• All applicants must be authorized to work in the USA.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

All your information will be kept confidential according to EEO guidelines.