Salesperson - Crest Honda

Sonic Automotive; Nashville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive dealership in Nashville seeks a Sales Agent to generate sales appointments and provide exceptional customer service. The role involves managing inquiries, updating customer files, and tracking interest using CRM software. Training on products and services will be provided, ensuring a supportive work environment.

Benefits

Medical, dental, vision

HSA

401k

PTO

Personal Automotive Concierge Service

Qualifications

• Must be authorized to work in the USA.
• Ability to pass pre-employment testing including background checks.

Responsibilities

• Respond to internet inquiries with courtesy and professionalism.
• Generate sales appointments and conduct phone surveys.
• Utilize lead management tools effectively.

Skills

Customer Satisfaction

Lead Management

CRM Software

Job description

6 days ago Be among the first 25 applicants

Company Description

At Crest Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. We boast the lowest turnover in the industry, provide award-winning training (Training Magazine Top 125, and Brandon Hall Awards), and are committed to developing and promoting within the company.

• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k, and PTO.
• We encourage peer-to-peer teamwork and recognition.
• Special benefits for purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

Duties and Responsibilities:

• Respond to internet inquiries with courtesy, accuracy, and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate sales appointments.
• Conduct phone surveys to assess customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms, and other documentation on a timely basis.
• Perform other job-related duties as assigned.
• Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.

Qualifications

• Ability to perform each essential duty satisfactorily.
• Knowledge, skill, and/or ability as required.
• Reasonable accommodations may be made for individuals with disabilities.
• Must be authorized to work in the USA.
• Must perform duties in a safe manner.
• Ability to pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver license.

Additional Information

The Sales Agent is responsible for generating sales appointments with customers contacting the dealership via the internet to purchase vehicles. The role involves delivering a premium customer experience, managing inquiry flow, updating customer files, and tracking customer interest using lead management tools, CRM software, and the internet. Training will be provided on all products and services, inventory, financing, and incentive programs. We offer a substantial ad budget, user-friendly systems, and a positive work environment.