Salesperson - Crest Honda

Sonic Automotive; Nashville-Davidson (TN); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Salesperson to join their dynamic team at Crest Honda. In this role, you will be the first point of contact for customers reaching out via the internet, responsible for generating sales appointments and delivering exceptional customer service. You will utilize CRM software and lead management tools to manage inquiries and track customer preferences, ensuring a premium experience. With a commitment to professional development and a supportive work environment, this opportunity offers the chance to thrive in a rewarding automotive career while being part of a company that values its associates and fosters growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Award-winning training

Personal Automotive Concierge Service

Qualifications

• Must demonstrate excellent customer service and communication skills.
• Experience with CRM software and lead management tools is essential.

Responsibilities

• Respond to internet inquiries with accuracy and professionalism.
• Generate sales appointments and conduct customer surveys.
• Utilize lead management tools to track customer interest.

Skills

Customer Service

CRM Software

Lead Management Tools

Sales Techniques

Communication Skills

Education

High School Diploma

Associate Degree

Tools

CRM Systems

Lead Management Software

Job description

Salesperson - Crest Honda in Nashville, TN at Sonic Automotive

Job Type: Other

Experience: Associate

About

At Crest Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award-winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k, and PTO.
• We encourage peer-to-peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

Duties and Responsibilities:

1. Respond to internet inquiries with courtesy, accuracy, and professionalism.
2. Promptly and accurately enter all customer inquiry data into the CRM.
3. Generate sales appointments.
4. Conduct phone surveys to assess customer preferences and quality of experience.
5. Effectively utilize lead management tools.
6. Compile all necessary reports, forms, and other documentation on a timely basis.
7. Perform other job-related duties as assigned.
8. Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All applicants must be authorized to work in the USA and perform duties and responsibilities in a safe manner. All applicants must be able to demonstrate the ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver license.

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate, and courteous manner. This highly accountable position uses lead management tools, CRM software, and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy-to-use systems, and a great work environment.