Salesperson - Crest Honda

Sonic Automotive; Nashville (TN); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a motivated Salesperson to join their team in Nashville. This role involves engaging with customers through internet inquiries, providing exceptional service, and generating sales appointments for new and pre-owned vehicles. You'll leverage CRM software and lead management tools to track customer interactions and ensure a premium experience. With a commitment to employee development and competitive benefits, this opportunity promises a fulfilling career path in the automotive industry. If you're passionate about customer service and sales, this position is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Award-winning training

Peer recognition programs

Automotive Concierge Service

Qualifications

• Ability to respond to customer inquiries professionally and accurately.
• Experience with CRM software and lead management tools is essential.

Responsibilities

• Respond to internet inquiries and generate sales appointments.
• Utilize CRM software to manage customer data and inquiries.

Skills

Customer Service

CRM Software

Sales Techniques

Communication Skills

Education

High School Diploma

Associate Degree

Tools

Lead Management Tools

CRM

Job description

Salesperson - Crest Honda in Nashville, TN at Sonic Automotive

Job Type: Other

Experience: Associate

About

At Crest Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

Duties and Responsibilities:

1. Respond to internet inquiries with courtesy, accuracy and professionalism.
2. Promptly and accurately enter all customer inquiry data into the CRM.
3. Generate sales appointments.
4. Conduct phone surveys to assess customer preferences and quality of experience.
5. Effectively utilize lead management tools.
6. Compile all necessary reports, forms and other documentation on a timely basis.
7. Perform other job-related duties as assigned.
8. Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All applicants must be authorized to work in the USA, perform duties and responsibilities in a safe manner, and demonstrate ability to pass pre-employment testing including background checks, MVR, drug test, credit report, and valid driver license.

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.