Used Car Buyer

KRA-15 Glenwood Ventures, LLC; Raleigh (NC); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k with company match

Paid time off

Employee discounts on vehicles

Bonus programs

Descripción de la vacante

The Anderson Automotive Group is seeking a dedicated used car buyer to join our Raleigh team. The role involves handling appraisals, coordinating with customers via phone and email, and leveraging tools like Kelly Blue Book to determine trade values and set appointments for vehicle appraisals.

Ideal candidates are friendly, organized, with strong communication skills and a valid driver’s license. Prior sales or customer service experience is a plus.

Formación

• Friendly and outgoing personality.
• Ability to build rapport with guests.
• Strong communication and organizational skills.
• Excellent computer skills and ability to learn new software.
• Knowledge of products and ability to explain benefits to customers.

Responsabilidades

• Follow up internet leads from appraisal requests.
• Prospect for sellers via multiple channels.
• Handle internet and phone leads from customers wanting to sell their vehicles.
• Photograph and identify values of vehicles.
• Develop and maintain a buying network.
• Review trade-ins and appraisals through established processes.
• Market to customers selling their vehicles.

Conocimientos

Friendly personality

Rapport building

Communication skills

Organizational skills

Customer service experience

Educación

High school diploma or equivalent

Herramientas

Kelly Blue Book (KBB)

Descripción del empleo

Fred Anderson is looking for a used car buyer to join their team! Flexible schedule, office setting environment making phone calls, emails, and additional reach outs to customers regarding appraisals on their vehicles. Working with KBB and other software to identify trade value and set appointments to have the vehicle appraised with our dealership.

What we have to offer:

• A culture of caring, belonging, and respect for everyone
• Managers that people want to work with
• Career growth and advancement
• Competitive compensation plans
• 401k retirement plans with company match
• Comprehensive health benefits packages, including telehealth and behavioral health services
• Paid employee referral program
• Recognition and bonus programs
• Paid time off and vacation benefits
• Employee discounts on parts, service, vehicle purchases, and local entertainment

What we are looking for:

• Individuals with friendly and outgoing personalities
• Ability to build a strong rapport with guests
• Possess strong communication and organizational skills
• Excellent computer skills with the ability to learn new software
• Stay up to date on products to be able to successfully explain product performance and benefits to customers
• Individuals with prior sales, customer service, or hospitality experience is a plus
• A valid driver’s license with an acceptable motor vehicle record is required
• High school diploma or equivalent

Responsibilities:

• Follow up internet leads from Kelly Blue Book of customers who have submitted appraisal requests for their vehicles
• Prospect for sellers via all mediums (craigslist, classified ads, etc.)
• Work internet and phone leads that are submitted by customers wanting to sell their vehicles.
• Photograph and identify values on vehicles
• Develop and maintain a buying network
• Review trade-ins and appraisals through already-established processes
• Market to customers selling their vehicles

Why Automotive:

Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

The Anderson Automotive Group is a family owned and operated business with over sixty five years of history. Our franchise car dealerships represent world class manufacturers in some of the best markets in the Southeast. Founded in 1955, our roots run deep in our communities with leadership, involvement and philanthropy. We take pride in operating at a high level. Our focus stretches beyond the car industry. We strive to be a progressive, world class retailer and service provider.

Our Promise

To create value, earn trust and provide a remarkable experience for our customers and associates

Our Values

Trust Continuous Improvement Respect for all people

The Four Gears

• 1. Be a leader Leadership begins with yourself Take initiative and ownership Set a good example with high standards
• 2. Deliver the best experience Our product is the experience we provide The experience goes far beyond a car or a repair Every customer, every time, no exceptions
• 3. Master the basics Strive to excel at the most essential functions of your role Consistent high performance relies on being exceptional with the basics Measure and improve
• 4. Celebrate wins Be positive Have fun Acknowledge success