Usability/Human Factors Engineer

Belay Technologies; Columbia (MD); On-site; USD 105,000 - 200,000; Full time

Job summary

Belay Technologies is seeking a Usability/Human Factors Engineer (UXE2) to enhance user experience for intelligence products. The role involves designing user interfaces, conducting usability tests, and collaborating with cross-functional teams. Ideal candidates will have extensive experience and a relevant degree, along with strong problem-solving skills. The company offers competitive compensation and a comprehensive benefits package.

Benefits

8 weeks paid leave

10% matching in 401(k)

$5,000 annual training reimbursement

Student Loan Repayment Program

100% company-funded HSA

Comprehensive medical, dental, and life insurance

Amazon Prime

Gym reimbursement

Team events

Pet adoption program

Qualifications

• Over 10 years of experience in relevant fields required.
• TS/SCI with Full Scope poly is mandatory.

Responsibilities

• Develop workshop scripts and facilitate UX methods.
• Collaborate with designers and developers for UX solutions.
• Conduct usability tests and heuristic evaluations.

Skills

Graphic User Interface Design

UI Prototyping

Visual Communication

Interactive Design

Enterprise UX Experience

Workflow Testing

Problem Solving

Education

Bachelor’s Degree in Graphics Design

Bachelor’s Degree in Psychology

Bachelor’s Degree in Human Factors and Ergonomics

Bachelor’s Degree in Software Engineering

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Business Process Engineering

Job description

Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021!

Job Title: Usability/Human Factors Engineer (UXE2)

Belay Technologies seeks a Usability/Human Factors Engineer (UXE2) to join our intel team. The ideal candidate will work with the AEA UX Design team focused on solving user experience challenges for technologies used within the IC. The AEA UX team partners with developers, managers, and system engineers to keep intelligence products modern and cutting-edge. Responsibilities include researching and documenting user workflows, designing front-end systems, creating mockups, engaging with users, and collaborating with multiple development teams using tools like Axure and Adobe Creative Cloud Suite (Figma and XD are a plus).

Qualifications:

• TS/SCI with Full Scope poly is required
• Over 10 years of experience and a bachelor’s degree in Graphics Design, Psychology, Human Factors and Ergonomics (HFE), SE related degree (SE, CompSci, Software, Business Process Engineering), or related field

Skills:

• Ability to design graphic user interface elements, like menus, tabs, and widgets
• Experience with UI prototyping, visual communication, and interactive design
• Enterprise UX experience across multiple applications
• Background in workflow and usability testing, capable of generating suggested changes based on user and customer feedback
• Ability to collaborate effectively with cross-functional teams
• Strong problem-solving skills to turn complex ideas into visual solutions

Job Responsibilities:

• Develop workshop scripts and facilitate UX methods to gather user feedback and create UX artifacts
• Evaluate and produce information architectures for product structure and layout
• Develop wireframes for user evaluation prior to development
• Collaborate with designers and developers to create and implement UX solutions
• Conduct usability tests and heuristic evaluations using standard UX principles
• Perform qualitative and quantitative research, including surveys and interviews
• Analyze data to derive strategic insights

Perks and Benefits:

• 8 weeks paid leave (4 personal, 3 Yay! days, birthday leave, 11 holidays, up to 6 volunteer days)
• 10% matching in 401(k) from day one
• $5,000 annual training/tuition reimbursement
• Student Loan Repayment Program
• 100% company-funded HSA
• Comprehensive medical, dental, and life insurance
• Additional perks: Amazon Prime, gym reimbursement, team events, pet adoption program, referral bonuses, and more

At Belay, we value transparency, fairness, and a balanced work environment. Compensation is based on various factors including location, experience, skills, and certifications. We offer a competitive package with benefits, flexible work, and career growth opportunities.

Salary Range: $105,000 to $200,000

Belay Technologies is a certified SDVOSB based in Columbia, Maryland, specializing in systems automation and full stack development for DoD and commercial clients. We are an Equal Opportunity Employer, committed to diversity and inclusion.