(USA) Tire & Battery Technician - Automotive

Walmart; Virginia (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading company as a Tire & Battery Center Technician, where you will offer exceptional service and support to members. Your role will include both sales and service responsibilities, requiring strong customer service skills, knowledge of industry protocols, and collaboration with team members. With competitive pay and benefits, this is a chance to grow in a fulfilling environment focused on teamwork and member satisfaction.

Benefits

Health benefits: Medical, vision, dental

401(k), stock purchase, life insurance

Paid time off: PTO, parental leave

Educational programs offered

Disability and military leave support

Qualifications

• Must be 18 years or older.
• Experience in auto service industry or retail is preferred.
• Must complete all job-specific trainings and assessments successfully.

Responsibilities

• Provide safe and efficient service in sales and service areas.
• Collaborate with team members to meet service requests.
• Demonstrate knowledge of safety and compliance protocols.

Skills

Customer service

Safety protocols

Compliance standards

Interpersonal skills

Education

Valid state-issued driver's license

Job description

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what our members love, for less. You will collaborate with other associates to ensure the club meets member expectations.

What you'll do...

• Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools, tasks, resources, and mentor new technicians, while developing interpersonal skills for providing safe and efficient customer service.
• Be an Expert: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. Show proficiency in Point of Sale systems, phone, and in-person selling techniques.
• Be a Techie: Use digital tools to plan and drive sales, improve service, and enhance associate engagement, utilizing handheld technology for immediate business decisions related to services, safety alerts, product information, and training.
• Be an Owner: Communicate needs for equipment, tools, and supplies, track and monitor returns and special orders, operate cash registers, process transactions, maintain inventory, and ensure safety and compliance standards. Report issues and complete documentation accurately.
• Be a Talent Ambassador: Promote the brand by valuing member experience, modeling high-quality service, developing others, and fostering a respectful, supportive, team-oriented environment. Comply with company policies and standards of ethics and integrity.
• Respect the Individual: Embrace diversity, create a workplace of belonging, and support all associates to thrive. Build trust and motivate through positive communication, mentorship, and recognition.
• Act with Integrity: Uphold high standards of ethics and compliance, model Walmart values, and support our culture. Be accountable, honest, humble, and transparent.
• Serve our Customers and Members: Deliver results with a customer-first approach, making decisions based on reliable information, and balancing priorities to meet stakeholder needs.
• Strive for Excellence: Foster curiosity, resilience, and continuous improvement. Embrace new technologies and support others through change.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a healthier, happier life:

• Health benefits: Medical, vision, dental
• Financial benefits: 401(k), stock purchase, life insurance
• Paid time off: PTO, parental leave, family care, bereavement, jury duty, voting, with amounts based on job and tenure
• Other benefits: Disability, discounts, military leave, adoption support, and more

Live Better U offers fully paid education programs from high school to bachelor’s degrees, including English Language Learning and certificates. Eligibility varies; benefits subject to change. More info at https://bit.ly/3iOOb1J.

The hourly wage range is $18.00 to $25.00, with potential premiums based on specific circumstances.

Minimum Qualifications...

• Valid state-issued driver's license
• Must complete all job-specific trainings and assessments successfully
• Must be 18 years or older

Preferred Qualifications...

• Experience in auto service industry or retail

Location: 21483 Market Center, Bristol, VA 24202-5963, United States