(USA) Tire & Battery Technician - Automotive

Walmart; Port Saint Lucie (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Tire & Battery Center Technician to deliver exceptional service and support in a dynamic retail environment. This role involves collaborating with team members to ensure customer satisfaction, demonstrating expertise in safety protocols and service standards, and utilizing digital tools to enhance the service experience. As a key member of the team, you will contribute to a positive work atmosphere while advocating for high-quality service and products. If you have a passion for customer service and a desire to grow in the auto service industry, this opportunity is perfect for you.

Qualifications

• Valid state-issued driver's license required.
• Must be 18 years of age or older.

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Demonstrate knowledge of safety and compliance protocols.

Skills

Customer Service

Safety Protocols

Interpersonal Skills

Sales Techniques

Problem Solving

Education

High School Diploma or equivalent

Tools

Point of Sale Systems

Handheld Technology

Job description

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

What you'll do...

1. Be a Team Member: Collaborates with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
2. Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications and seasonality, demonstrating knowledge of Point of Sale systems, phone, and in-person selling techniques.
3. Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
4. Be an Owner: Communicates equipment, tools, and supplies needs to TBC Lead, tracking and monitoring returns and special orders, operating cash registers, processing transactions, working hands-on in the physical area, maintaining accurate inventory, auditing safety and compliance standards, reporting TBC complaints, safety hazards, and problems with products, services, and work areas.
5. Be a Talent Ambassador: Being a brand advocate by valuing the members' experience in the TBC area and modeling high-quality service and products, developing, influencing, and inspiring others for working in a style that is respectful, supportive, and team-oriented.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations.

Minimum Qualifications

Valid state-issued driver's license.
I acknowledge that the position for which I am applying requires me to successfully complete all job-required trainings and assessments within a prescribed time period if I receive the position.
Must be 18 years of age or older.

Preferred Qualifications

Auto service industry, Retail Experience

Primary Location

1750 Sw Gatlin Blvd, Port St Lucie, FL 34953-2777, United States of America