(USA) Tire & Battery Technician - Automotive

Walmart; Norman (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

As a Tire & Battery Center Technician at Walmart, you will provide essential sales and service support while collaborating with a team to enhance customer experiences. You will manage tools, educate colleagues, and uphold safety standards, making this an impactful role in a dynamic environment.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits

Education support through Live Better U program

Paid time off

Qualifications

• Valid state-issued driver's license required.
• 18 years or older to apply.
• Ability to complete training and assessments.

Responsibilities

• Collaborate with team members to fulfill sales and service requests.
• Manage equipment, tools, supplies, and safety standards.
• Promote high-quality service and develop team members.

Skills

Customer Service

Tire and Battery Knowledge

Sales Techniques

Job description

Position Summary...

As a Tire & Battery Center Technician, you will work to provide safe and efficient service in both the sales and service areas of the department, delivering more of what our members love, for less. You will collaborate with other associates to ensure the club meets members' expectations.

What you'll do...

1. Be a Team Member: Collaborate with team members to fulfill sales and service requests, educate others on tools and resources, and mentor new technicians. Communicate effectively to provide safe and efficient customer service.
2. Be an Expert: Demonstrate knowledge of safety protocols, tire and battery industry standards, equipment operation, TPMS, product specifications, and sales techniques using POS systems and in-person/phone sales.
3. Be a Techie: Use digital tools to plan and drive sales, improve service, and enhance engagement. Utilize handheld technology for immediate business decisions regarding services and safety alerts.
4. Be an Owner: Manage equipment, tools, supplies, inventory, and safety standards. Handle transactions, complete documentation, and assist members with purchasing decisions and issue resolution.
5. Be a Talent Ambassador: Promote high-quality service, develop others, and foster a respectful, supportive team environment. Understand and help overcome roadblocks, and assist in training team members.
6. Comply with Policies: Follow company policies, procedures, and ethical standards. Use data and resources to complete work, communicate progress, and identify improvement opportunities.
7. Respect the Individual: Embrace diversity, create an inclusive workplace, build trusting relationships, and support team development and recognition.
8. Act with Integrity: Uphold high standards of ethics and compliance, support company values, and be accountable and transparent.
9. Serve Customers and Members: Prioritize customer needs, make informed decisions, and balance short- and long-term goals.
10. Strive for Excellence: Pursue continuous learning, adapt to new technologies, and support change initiatives.

At Sam's Club, we offer competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and other perks. We also support education through the Live Better U program.

The hourly wage range for this position is $18.00 to $25.00, with potential premiums based on specific circumstances.

Minimum Qualifications...

• Valid state-issued driver's license.
• Must be 18 years or older.
• Ability to successfully complete all required training and assessments.

Preferred Qualifications...

• Experience in auto service industry or retail.

Primary Location...

3400 W Main St, Norman, OK 73072-4808, United States of America