(USA) Staff, Technology Operations - Atlassian Administrator

Walmart; Irvine (CA); On-site; USD 108,000 - 216,000; Full time

Benefits offered by this job

Health benefits

Live Better U

Walmart Academy

Stock purchase

401(k) matching

PTO & holidays

Discounts

Job summary

Walmart/VIZIO is seeking an Atlassian Administrator to manage the Atlassian Cloud suite, coordinate Jira/Confluence governance, and support users with documentation and training. The role emphasizes scalable processes, governance, and cross-team collaboration.

You will lead configurations, analytics setup, and knowledge base development to drive IT operations efficiency and stakeholder value.

Qualifications

• Minimum 3 years as an Atlassian Administrator.
• Experience managing complex Jira projects and workflows.
• Experience configuring Confluence spaces.
• Strong understanding of Atlassian governance and configuration principles.

Responsibilities

• Manage and maintain the Atlassian Cloud suite (Jira, Confluence, Service Management, Work Management, Atlassian Guard).
• Support users via Jira Service Management ticketing system and develop knowledge base content.
• Conduct training sessions on Confluence and Jira, covering usage and best practices.
• Configure Jira workflows and Confluence templates with ongoing improvements.
• Configure Atlassian Analytics to deliver insights for IT and business stakeholders.
• Maintain governance and best practices for scalable Atlassian tools.

Skills

Atlassian Administrator

Jira

Confluence

Jira Service Management

Governance

Documentation

Job description

Staff, Technology Operations

Join Walmart/VIZIO and take your career to the next level! The Technology Operations team at VIZIO manages critical IT systems, including Jira, Confluence, and Jira Service Management within the Atlassian Cloud suite. Reporting to the Manager of IT Operations, the team supports multiple business units by ensuring seamless program and financial management, stakeholder collaboration, and operational efficiency. Members apply strong program management and influencing skills to drive technology initiatives aligned with organizational goals. The team fosters a structured environment focused on delivering measurable value through effective communication, risk mitigation, and continuous improvement, contributing to the overall success of VIZIO's technology landscape.

Responsibilities

• In this role, you will manage and maintain the Atlassian Cloud suite, including Jira, Confluence, Service Management, Work Management, and Atlassian Guard, ensuring reliability and performance.
• You will assist users by responding to support requests through the Jira Service Management ticketing system and develop architectural and end-user documentation for the IT Confluence Knowledge Base.
• You will conduct training sessions on Confluence and Jira, covering tool usage, new features, and best practices.
• Working closely with the Senior Atlassian Administrator, you will configure Jira workflows and Confluence templates while identifying opportunities for functional improvements.
• Additionally, you will help configure Atlassian Analytics to deliver actionable insights for IT and business stakeholders.
• A key part of your role will be to maintain governance and best practices to ensure scalability, sustainability, and manageability across all Atlassian tools.

Qualifications

• At least three years of relevant experience as an Atlassian Administrator.
• Demonstrate expertise in managing complex Jira projects and workflows.
• Configure Confluence spaces effectively.
• Strong understanding of Atlassian configuration principles and governance.

Preferred Qualifications

• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Benefits

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Benefits you'll enjoy

• Discount Card Get 10% off
• Live Better U 100% covered
• Walmart Academy Grow your skills
• Financial perks Enjoy 401(k) matching and stock purchase plans.
• Paid time off Take a break as needed for vacation, sick leave, holidays, parental leave, and more
• Comprehensive health benefits Medical, dental, vision, and wellness programs for you and your family
• Wellbeing programs Access mental health resources and assistance programs for life's challenges
• Career growth opportunities Training, leadership programs, and clear paths to advance. Learn more

Location & Compensation

• Dakota Dunes, SD: $90,000 - $180,000/yr (Regular/ Permanent/Salaried)
• Denver, CO: $99,000 - $198,000/yr (Regular/ Permanent/Salaried)
• Irvine, California: $108,000 - $216,000/yr
• Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock

Primary Location: 55 Madison St, Denver, CO 80206-5419, United States of America

Company Culture

Life at VIZIO: Driven by Our People. At VIZIO, our roots are strong. We invest in our talent across all our locations - from our origins in Irvine, California to our offices around the US, including Denver, Seattle, New York, and Dallas. We're united by our passion to bring the most detailed picture, highest-fidelity audio, and the best entertainment experience for all. We are value focused. We believe that quality entertainment should be accessible to everyone, everywhere. VIZIO was founded on a belief that everyone deserves the best technology for the best value and 20 years on, our vision is stronger than ever. VIZIO is proud to be consumer led. Our dedication to exceptional service has been recognized by the Stevie Awards for customer service and by the positive product reviews we continue to receive year after year. We are on an exciting journey of growth and looking for passionate people to join our team. With VIZIO, you will find opportunities to take your career to the next level. Explore our open roles and start building your future with us.

Drug‑Free Workplace Policy

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.