(USA) Senior Manager, Incubation & Onboarding

Walmart Inc.; Bentonville (AR); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase plan

Paid time off

Live Better U

Job summary

Walmart Inc. in Bentonville, AR is seeking a Senior Manager for Incubation & Onboarding to lead cross-functional partnerships and ensure smooth onboarding for major customers.

You will analyze data to identify opportunities, manage complex onboarding processes, and deliver initiatives that address technical and operational challenges. You will mentor teams, develop training resources, drive continuous improvement, and execute strategic business plans while upholding Walmart values and customer

Qualifications

• 5 years’ experience in channel partnerships, business management, product marketing, omni-channel merchandising, or related area.
• Prior work experience in eCommerce.

Responsibilities

• Manage cross-functional partnerships to support the Incubation Account Management team's success.
• Oversee onboarding processes for key customers from presale through completion.
• Analyze data from multiple sources to identify trends and actionable recommendations.
• Develop and deliver training and enablement resources to accelerate product adoption.
• Collaborate with stakeholders to solve technical and operational challenges.
• Lead business plan execution by identifying needs and removing obstacles.
• Mentor and develop associates, fostering a high-performing, collaborative team environment.
• Partner with sellers when the business requires it to meet SLAs.

Skills

Cross-functional partnerships

Analytical skills

Problem-solving

Training development

Leadership and mentoring

Strong communication

Ethical standards and continuousimpr.

Job description

(USA) Senior Manager, Incubation & Onboarding

Bentonville, AR

(USA) Senior Manager, Incubation & Onboarding

Multiple locations

R-2653032

Bentonville, AR: $90,000 - $180,000/yr

Regular/ Permanent

Position Summary...

What you'll do...

Role summary:
TheSeniorManager,Incubation&Onboardingleadscross-functionalpartnershipstoensuresuccessfulonboardingandgrowthforkeycustomers.Thisroleinvolvesanalyzingdatatoidentifyopportunities,managingcomplexonboardingprocesses,anddeliveringsolutionsthataddresstechnicalandoperationalchallenges.Thepositionrequirescollaborationwithmultiplestakeholderstodrivecontinuousimprovement,developtrainingresources,andexecutestrategicbusinessplans.Additionally,theroleincludesmentoringteammembers,fosteringahigh-performingenvironment,andupholdingcompanyvaluestosupportoperationalexcellenceandpositivecustomerexperiencesacrosstheorganization.Thisisaplayer+coachrolewithdirectreports.
About the team:
Our team drives the successful onboarding of new sellers into Walmart’s logistics services by guiding them through our portfolio and managing the entire process. We focus on executing business plans, enhancing processes, and ensuring operational excellence. Through strong governance, coaching, and onboarding strategies, the team supports sellers in meeting their objectives while upholding high standards. Collaboration and continuous improvement are central to our approach, enabling us to deliver value and foster growth within Walmart’s logistics network. This role requires effective communication, adaptability, and a commitment to ethical standards and process improvement.
What you'll do:

• Managecross-functionalpartnershipstosupporttheIncubationAccountManagementteam’ssuccess.
• Overseeonboardingprocessesforkeycustomersfrompresalesthroughcompletion,ensuringsmoothtransitions.
• Analyzedatafrommultiplesourcestoidentifytrendsandrecommendactionablesolutionstovendors.
• Developanddelivertrainingandenablementresourcestoaccelerateproductadoption.
• Collaboratewithstakeholderstoresolvetechnicalandoperationalchallenges,drivingcontinuousimprovement.
• Leadbusinessplanexecutionbyidentifyingneeds,removingobstacles,andmeasuringperformance.
• Mentoranddevelopassociates,fosteringahigh-performing,collaborativeteamenvironment.
• Player+Coach-YouwillworkwithsellerswhenthebusinessrequiresittomeetSLA's.

What you'll bring:

• Proven experience managing cross-functional partnerships and complex onboarding processes for large customers.
• Strong analytical skills to interpret data, identify trends, and provide actionable recommendations.
• Expertise in problem-solving technical and operational challenges with innovative solutions.
• Ability to develop and deliver training content and enablement resources to accelerate product adoption.
• Demonstrated leadership in mentoring, coaching, and developing high-performing teams.
• Excellent communication skills to engage stakeholders and drive collaboration.
• Commitment to ethical standards, continuous improvement, and operational excellence.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00

San Bruno, California US-08848: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

5 years’ experience in channel partnerships, business management, product marketing, omni-channel merchandising, or related area.

Prior work experience in eCommerce.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

In channel partnerships, business management, product marketing, omni-channel merchandising, or related area.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life’s challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation. At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on‑site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work‑life balance isn’t just a goal—it’s a reality.
Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small‑town charm and big‑city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace—it’s a destination for leaders eager to make a difference.

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