(USA) Personal Shopper - Sam's

Walmart; St. Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance Membership experiences through exceptional service and support. This role involves promoting the value of products and services, ensuring safety standards are met, and efficiently fulfilling Member orders. You will collaborate with a dynamic team to address Member needs, resolve issues, and contribute to a positive shopping experience. If you are passionate about customer service and thrive in a fast-paced environment, this opportunity is perfect for you to make a significant impact in a vibrant retail setting.

Qualifications

• Strong customer service skills to assist Members effectively.
• Ability to follow safety standards and procedures.

Responsibilities

• Support Membership by promoting benefits and processing upgrades.
• Maintain safety by adhering to standards and conducting safety sweeps.
• Fulfill Member orders accurately and efficiently.

Skills

Customer Service

Sales Promotion

Safety Procedures

Order Fulfillment

Collaboration

Job description

Position Summary...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, and correcting/reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and