(USA) Personal Shopper - Sam's

Walmart; St. Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Membership Support Associate to enhance Member experiences and promote the value of products and services. In this role, you will engage with Members, assist with their needs, and ensure safety within the facility. Your contributions will play a vital role in fulfilling orders and meeting Membership goals, all while adhering to safety standards. If you are passionate about customer service and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Strong customer service skills to assist Members effectively.
• Knowledge of safety standards and procedures in a facility.

Responsibilities

• Support Membership by promoting benefits and processing upgrades.
• Maintain safety standards and conduct safety sweeps.
• Fulfill Member orders accurately and efficiently.

Skills

Customer Service

Safety Procedures

Sales and Marketing

Order Fulfillment

Job description

Position Summary...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services