(USA) Personal Shopper - Sam's

Walmart; La Grange (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to enhance Membership experiences by providing valuable information on benefits and promoting products. This role involves ensuring safety within the facility, fulfilling Member orders with precision, and delivering exceptional customer service. The ideal candidate will thrive in a collaborative environment, adapting to challenges while prioritizing Member satisfaction. If you are passionate about service excellence and safety, this opportunity is perfect for you.

Qualifications

• Strong focus on customer service and meeting Member needs.
• Ability to comply with safety standards and procedures.

Responsibilities

• Develop and support Membership by promoting Company products.
• Maintain safety by following standards and reporting unsafe situations.
• Fulfill Member orders accurately and efficiently.

Skills

Customer Service

Safety Compliance

Order Fulfillment

Collaboration

Job description

Position Summary...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and