(USA) PERSONAL SHOPPER - SAM'S

Walmart; Gaithersburg (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated individuals to enhance Membership experiences by providing exceptional customer service and ensuring safety standards are met. This role involves promoting Membership benefits, fulfilling orders, and assisting Members with their needs. The company values its employees, offering competitive pay, performance-based bonuses, and a comprehensive benefits package, including health coverage and educational assistance. Join a team that prioritizes a happier mind, body, and wallet while making a positive impact in the community.

Benefits

Medical, vision, and dental coverage

401(k) plan

Company-paid life insurance

Paid time off

Short-term and long-term disability

Tuition reimbursement program

Qualifications

• Strong customer service skills to assist Members with their needs.
• Ability to follow safety standards and procedures.

Responsibilities

• Develop and support Membership by promoting benefits and processing Memberships.
• Maintain safety standards and conduct safety sweeps in the facility.
• Fulfill Member orders accurately and efficiently.

Skills

Customer Service

Safety Compliance

Order Fulfillment

Communication

Education

High School Diploma

Job description

Position Summary

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Memberships, upgrades, and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials properly, adhering to Company steel standard guidelines, and correcting/reporting unsafe situations to Management.

Fulfills Member Fax 'n Pull and Click 'n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; identifying and suggesting improvements; and adapting to change, difficulties, and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these principles in business practices.

Benefits

At Sam's Club, we offer competitive pay, performance-based bonuses, and other benefits for a happier mind, body, and wallet:

• Health benefits: Medical, vision, and dental coverage
• Financial benefits: 401(k), stock purchase, company-paid life insurance
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting, and PTO/PPT for vacation or sick leave
• Other benefits: Short-term and long-term disability, discounts, Military Leave Pay, adoption and surrogacy reimbursement, and more

Live Better U is a company-paid education program covering from high school to bachelor's degrees, including English Language Learning and certificates. Tuition, books, and fees are fully paid by Walmart.

Benefits vary by job classification and employment length. For details, visit https://one.walmart.com/notices and https://bit.ly/3iOOb1J.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location

610 N Frederick Ave, Gaithersburg, MD 20877-2527, United States of America