(USA) Personal Shopper - Sam's

Walmart; Hagerstown (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated team member to enhance Membership services and ensure safety standards. In this role, you will engage with Members, promote the value of products, and fulfill orders with precision. You will also maintain a safe environment by adhering to safety protocols and addressing any hazards. This position offers a dynamic work environment where your contributions directly impact Member satisfaction and operational success. If you are passionate about providing exceptional service and thrive in a collaborative setting, this opportunity is perfect for you.

Qualifications

• Strong customer service skills to assist Members effectively.
• Ability to maintain safety standards and report unsafe conditions.

Responsibilities

• Develops Membership by promoting products and processing upgrades.
• Maintains safety and fulfills Member orders accurately and efficiently.

Skills

Customer Service

Safety Standards Compliance

Order Fulfillment

Communication

Job description

Position Summary...

Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.

Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.

Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring the accuracy of orders and invoices, securing items until Members arrive, and following up on out-of-stock merchandise to meet Member needs.

Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.

Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company’s products and services