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Walmart is seeking a Membership Support Associate responsible for developing Membership services, ensuring safety compliance, and providing excellent customer service. The role involves fulfilling orders, collaborating with team members, and promoting company products. Competitive pay and benefits are offered.
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Maintains safety of Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials properly, adhering to Company steel standards, and reporting unsafe situations to Management.
Fulfills Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing, ensuring order and invoice accuracy, securing items for Members, and following up on out-of-stock merchandise to meet Member needs.
Completes work assignments and priorities by utilizing policies, data, and resources; collaborating with managers, coworkers, customers, and partners; identifying priorities, deadlines, and expectations; communicating progress; and identifying improvement opportunities.
Provides Member service by acknowledging Members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the Company's products and services.
Complies with company policies, procedures, and standards of ethics and integrity by implementing action plans, following the Open Door Policy, and applying these principles in business practices.
Respects individuals by embracing differences, creating a supportive workplace, fostering belonging, and helping all associates thrive and perform.
Works as a team by building trusting relationships, communicating effectively, and motivating others. Develops and mentors team members, recognizes contributions, and strengthens team cohesion.
Acts with integrity by maintaining high standards of ethics, modeling company values, and supporting a culture of accountability and transparency. Supports Walmart's goal of becoming a regenerative company by making positive impacts for all stakeholders.
Delivers results by prioritizing customer and Member needs, making informed decisions, and balancing short-term and long-term goals.
Strives for excellence by demonstrating curiosity, resilience, and a willingness to learn and support change.
At Sam's Club, we offer competitive pay, performance bonuses, and benefits for a healthier, happier life including health, financial, paid time off, and educational benefits.
The hourly wage range is $17.00 to $24.00, with actual pay meeting or exceeding the minimum wage for the location. Additional premiums may apply based on specific circumstances.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
280 Bobby Jones Expy, Augusta, GA 30907-2433, United States of America